Sector Researcher analyzing Canadian industries, exporters, and global supply chains for EDC, a financial Crown corporation. Developing sector strategies and actionable trade opportunities.
About the role
- Staff Product Researcher at KOHO leading user research to shape product strategy for Canadians' financial services. Collaborating with cross-functional teams to drive high-impact research and insights.
Responsibilities
- Lead high-impact research across multiple product areas
- Support product strategy and roadmap decisions
- Define strong research questions and determine the right methods
- Use a range of methods such as in-depth interviews and usability studies
- Synthesize findings into clear narratives, actionable insights, frameworks, and recommendations
- Collaborate closely with designers, product managers, engineers, data partners, and product marketers
- Build the foundations of a scalable research practice
- Improve research operations and participant recruitment
- Mentor designers, product managers, and other cross-functional partners
- Explore how AI-powered tools can accelerate research workflows
Requirements
- Significant experience in product research for consumer-facing digital products
- Operated at a staff or senior-leadership IC level
- Excellent at framing messy problems and identifying what needs to be learned
- Deeply skilled in qualitative research and comfortable combining it with quantitative inputs
- Communicate clearly and persuasively, adapting storytelling to different audiences
- Highly collaborative and know how to build trust across disciplines
- Care about craft and improve how research happens around you
- Energized by building structure where it does not yet exist
- Comfortable using modern AI tools responsibly
Benefits
- Generous vacation + Wellness days + Flex Days + holiday closure
- Remote-first environment + coworking support + yearly all hands retreat
- Access to coaching & growth programs
- Parental top-up & leave policies
- Comprehensive health benefits
- Power-up budgets for books, home office setup, phone & internet, AI tools, and professional development
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