Principal AI Platform Engineer building GenAI infrastructure for PointClickCare, a healthcare technology company. Connecting AI systems to products and enabling AI - generated insights in agent workflows.
About the role
- Transactional Revenue Intelligence & Systems Analyst building dashboards, decision systems, and campaigns for Koronet’s global marketplace platform. Turning customer data into scalable growth and product insights.
Responsibilities
- Build and maintain dashboards and tools for Transactions, Success, Product, and leadership
- Turn business questions into reliable decision systems by defining problems, finding evidence, and measuring results
- Connect data from calls, feedback, email, and market research to understand customer buying, listing, and selling behavior
- Identify patterns across customers and opportunities for better processes, product changes, or integrations
- Drive the marketplace growth model by improving sourcing, catalog reliability, and digital sales
- Create feedback loops to measure campaign and product-change impact on adoption, transaction volume, and efficiency
- Design, launch, and execute campaigns that make digital buying and selling easier in the ecosystem
- Track impact and ensure data quality by investigating inconsistencies
- Turn customer insights into clear evidence for other teams
- Identify and fix internal bottlenecks through automation and improved workflows
- Use automation, data analysis, research, and prototyping tools to build better workflows
- Measure results against real customer outcomes and determine when to use automation versus human judgment
Requirements
- Strong analytical judgment and commercial curiosity
- Ability to solve ambiguous problems using data, spreadsheets, SQL, or code
- Comfortable working across structured and unstructured data
- Excellent communication skills and ability to turn complex data into useful narratives
- Interest in marketplaces, B2B SaaS, and operational systems
- Humble, rigorous, and team-first approach
- Fluent in English (must)
- Experience in the floriculture industry is a strong plus
Benefits
- Independent, flexible, and versatile role within a fast-growing international organization
- Flexible / Remote working environment
- Continuous learning and professional growth
- Financial assistance for technical certifications and other learning opportunities
- Competitive salary
- Indefinite contract
- Flexible work from anywhere
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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