Lead Product Manager, Rider Experience

Posted 6 days ago

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About the role

  • Lead Product Manager improving Lime's shared micromobility mobile app and rider journey. Driving consumer product strategy, AI-enabled experiences, and lifecycle execution.

Responsibilities

  • Lead development and optimization of Lime's mobile application to improve rider experience
  • Drive continuous improvement of the rider journey, usability, and satisfaction
  • Analyze user feedback, customer research, and market trends to inform product strategy and roadmaps
  • Collaborate with engineering, design, data, and marketing teams to implement new features
  • Manage the product lifecycle from conception through launch and post-launch analysis
  • Prioritize the product backlog and development efforts according to business goals
  • Establish and track key performance indicators to measure product success
  • Identify opportunities to use AI for simpler, more personalized, and effective rider experiences
  • Use AI tools for research, analysis, prototyping, and execution
  • Occasionally travel to support business operations

Requirements

  • Minimum 7+ years of experience in product management within a big tech or startup environment
  • Proven track record of managing and launching successful consumer-facing mobile app products
  • Experience in mobility, transportation, or marketplace products is a big plus
  • Strong analytical and problem-solving skills
  • Excellent communication and team collaboration abilities
  • Strong AI fluency and hands-on experience using modern AI tools
  • Bachelor's degree in Business, Engineering, Computer Science, or related field
  • Candidates must reside in the United States; the posting also welcomes applications from anywhere in the US or Canada
  • Preferred: experience in mobile app development and UX/UI design
  • Preferred: experience building AI-powered products, features, or workflows with tools like Claude
  • Preferred: MBA or advanced degree in a related field
  • Preferred: prior experience in a fast-paced, scaling environment
  • Previous mobility or transportation experience is a big plus

Benefits

  • Choice of medical, dental, and vision plans
  • Company-paid life and disability insurance
  • Company-funded mental health benefits
  • 401(k) plan with pre-tax and Roth options
  • Health Savings Account (HSA) with monthly company contribution
  • Paid parental leave for birthing and non-birthing parents
  • Fertility and family-forming benefits
  • Unlimited vacation
  • Paid leaves
  • 10 company holidays
  • Complimentary use of Lime vehicles in participating cities
  • Monthly phone allowance
  • Dedicated learning and development days
  • Access to One Medical, Wellhub, and Headspace
  • Discretionary annual performance bonus opportunities
  • Equity
  • Reasonable accommodations as needed
  • Occasional travel supported by Lime

Job type

Full Time

Experience level

Senior

Salary

$139,000 - $240,000 per year

Degree requirement

Bachelor's Degree

Location requirements

RemoteUnited States

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