Technical Program Manager owning Caseware's AI roadmap and cross - functional launches. Driving predictable delivery for Canada's audit and accounting software company.
About the role
- Staff Technical Program Manager leading Lime’s global micromobility infrastructure programs. Driving reliability, scalability, architecture, and cost-efficiency initiatives across distributed engineering teams.
Responsibilities
- Lead cross-functional development from concept to delivery across organizational teams.
- Improve the software delivery lifecycle and oversee software deliverables.
- Align and influence Software Engineering, Machine Learning, Data Science, Product, and Finance stakeholders on large-scale infrastructure programs.
- Anticipate technical risks, map dependencies, resolve ambiguity, and eliminate blockers.
- Provide data-driven updates to senior leadership on program health, milestones, risks, and change control.
- Design and streamline organizational mechanisms to increase delivery velocity and engineering best practices.
- Partner with engineering teams to improve availability guardrails, including SLAs and SLOs.
- Facilitate post-incident root-cause analyses to maximize uptime and reduce MTTR.
- Establish automated cloud-spend monitoring and drive infrastructure cost-reduction initiatives.
- Mentor and develop talent within the program management function.
- Translate business requirements into architectural decisions.
Requirements
- 7+ years of technical program management experience focused on cloud infrastructure, reliability, or platform engineering at scale
- Experience managing large, multi-team software programs across globally distributed organizations and distinct time zones
- Strong technical background in back-end architectural systems and platform ecosystem scaling
- Experience facilitating technical discussions and contributing to design decisions
- Exceptional written and verbal communication skills for technical and non-technical audiences
- Ability to influence teams without authority, manage competing priorities, and navigate ambiguity
- Prior Software Developer, Site Reliability Engineer, or DevOps Engineer experience preferred
- Familiarity with infrastructure-as-code, global telemetry/monitoring tooling, and distributed database scaling preferred
- Experience driving large-scale migrations and decoupling monolithic backend databases and codebases preferred
- Experience using AI technologies or automated tooling in engineering workflows preferred
- Strong product acumen for championing platform infrastructure initiatives and translating technical achievements into business value
- Must reside and work remotely from Canada
- Must be authorized to work in Canada
- English language proficiency required
Benefits
- Base salary of CA$125K–CA$172K
- Discretionary annual performance bonus opportunities
- Equity, subject to applicable plan terms and eligibility requirements
- Equal Opportunity Employer
- Reasonable accommodation during the application or hiring process
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