About the role

Staff Technical Program Manager leading Lime’s global micromobility infrastructure programs. Driving reliability, scalability, architecture, and cost-efficiency initiatives across distributed engineering teams.

Responsibilities

Lead cross-functional development from concept to delivery across organizational teams.
Improve the software delivery lifecycle and oversee software deliverables.
Align and influence Software Engineering, Machine Learning, Data Science, Product, and Finance stakeholders on large-scale infrastructure programs.
Anticipate technical risks, map dependencies, resolve ambiguity, and eliminate blockers.
Provide data-driven updates to senior leadership on program health, milestones, risks, and change control.
Design and streamline organizational mechanisms to increase delivery velocity and engineering best practices.
Partner with engineering teams to improve availability guardrails, including SLAs and SLOs.
Facilitate post-incident root-cause analyses to maximize uptime and reduce MTTR.
Establish automated cloud-spend monitoring and drive infrastructure cost-reduction initiatives.
Mentor and develop talent within the program management function.
Translate business requirements into architectural decisions.

7+ years of technical program management experience focused on cloud infrastructure, reliability, or platform engineering at scale
Experience managing large, multi-team software programs across globally distributed organizations and distinct time zones
Strong technical background in back-end architectural systems and platform ecosystem scaling
Experience facilitating technical discussions and contributing to design decisions
Exceptional written and verbal communication skills for technical and non-technical audiences
Ability to influence teams without authority, manage competing priorities, and navigate ambiguity
Prior Software Developer, Site Reliability Engineer, or DevOps Engineer experience preferred
Familiarity with infrastructure-as-code, global telemetry/monitoring tooling, and distributed database scaling preferred
Experience driving large-scale migrations and decoupling monolithic backend databases and codebases preferred
Experience using AI technologies or automated tooling in engineering workflows preferred
Strong product acumen for championing platform infrastructure initiatives and translating technical achievements into business value
Must reside and work remotely from Canada
Must be authorized to work in Canada
English language proficiency required