Account Executive owning full - cycle new - logo sales for ServiceCentral’s warranty, repair, and service - management software. Building outbound motion and closing SMB, mid - market, and enterprise deals.
About the role
- Account Executive selling managed services, cloud, cybersecurity, and enterprise IT solutions for Long View. Growing Ontario public-sector and enterprise accounts through consultative sales.
Responsibilities
- Develop and maintain trusting relationships with key client stakeholders
- Collaborate with technical teams to deliver IT projects on time and meet client expectations
- Advise clients on AI strategy, IT infrastructure, cloud solutions, data management, network design, security, and systems integration
- Identify cross-selling and upselling opportunities within existing accounts
- Support growth of the company’s client base
- Monitor project budgets, timelines, and scope changes
- Maintain clear communication with clients throughout the project lifecycle
- Provide project progress, account status, and performance reporting
- Collaborate with sales, marketing, and technical teams
- Develop account plans aligned with client goals and company offerings
- Monitor industry trends, emerging technologies, competitors, and KPIs
Requirements
- 10+ years of experience in public sector account management, business development, client relationship management, and technology services sales within IT consulting, managed services, or professional services
- Proven success growing public sector accounts through managed IT services, professional services, cloud solutions, and digital transformation sales
- Extensive experience with government, municipal, healthcare, education, and broader public sector organizations
- Demonstrated success in solution-based and consultative selling across IT Security, Microsoft Azure, Copilot AI, Data & Analytics, Dynamics 365, Modern Workplace, Infrastructure Modernization, and Managed IT Services
- Expertise driving complex sales cycles, identifying business challenges, developing strategic account plans, and aligning solutions to public sector priorities, procurement frameworks, and funding initiatives
- Deep understanding of Microsoft and Cisco ecosystems, cloud adoption, enterprise infrastructure, cybersecurity, networking, and digital government transformation
- Executive-level communication, stakeholder engagement, presentation, and negotiation skills
- Experience using Microsoft Dynamics CRM for pipeline development, account planning, forecasting, opportunity tracking, and customer engagement
- Knowledge of IT infrastructure and enterprise technology solutions, including cloud computing, networking, security, storage, business applications, and hybrid environments
- Familiarity with public sector procurement, RFP/RFQ responses, ITIL and ITSM frameworks, Agile project delivery, and enterprise service management
- Strong analytical and problem-solving capabilities
- Ability to travel as needed to meet clients
- Proficiency in CRM software such as Salesforce or Microsoft Dynamics and Microsoft Office Suite
- Previous IT consulting or related experience highly desirable
- Public sector security clearance is an asset
Benefits
- Recognition programs
- Flexible environment supporting personal/professional growth, happiness and wellness
- Interesting work and access to the latest technologies
- Inclusive workplace and employee resource groups
- Company-wide training, including unconscious-bias reduction training
- Accommodation support during interviews and employment
- Variable earnings in addition to the stated salary range
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