Account Executive owning full - cycle new - logo sales for ServiceCentral’s warranty, repair, and service - management software. Building outbound motion and closing SMB, mid - market, and enterprise deals.
About the role
- Account Executive selling hybrid IT, cloud, cybersecurity, and digital-transformation solutions to Ontario public-sector and enterprise clients. Managing strategic accounts, complex sales cycles, and cross-functional delivery for Long View, a Canadian IT provider.
Responsibilities
- Develop and maintain strong relationships with key client stakeholders
- Collaborate with technical teams to ensure timely and successful IT project delivery
- Advise clients on AI strategy, IT infrastructure, cloud solutions, data management, network design, security, and IT systems integration
- Identify opportunities to expand service offerings, cross-sell, and upsell within existing accounts
- Monitor project budgets, timelines, and scope changes
- Provide clear client communication and regular project updates
- Report on project progress, account status, and performance metrics
- Collaborate with sales, marketing, and technical teams
- Develop account plans aligning client goals with company offerings
- Stay informed about industry trends, emerging technologies, and competitors
- Monitor KPIs to measure success and identify improvements
Requirements
- 10+ years of experience in public sector account management, business development, client relationship management, and technology services sales
- Proven track record growing public sector accounts through managed IT services, professional services, cloud solutions, and digital transformation sales
- Extensive experience with government, municipal, healthcare, education, and broader public-sector organizations
- Experience with solution-based and consultative selling across IT Security, Microsoft Azure, Copilot AI, Data & Analytics, Dynamics 365, Modern Workplace, Infrastructure Modernization, and Managed IT Services
- Strong knowledge of Microsoft and Cisco ecosystems, cloud adoption, enterprise infrastructure, cybersecurity, networking, and digital government transformation
- Executive-level communication, stakeholder engagement, presentation, and negotiation skills
- Experience using Microsoft Dynamics CRM
- Knowledge of IT infrastructure, cloud computing, networking, security, storage, business applications, and hybrid environments
- Familiarity with public-sector procurement, RFP/RFQ responses, ITIL, ITSM, Agile, and enterprise service management
- Ability to travel as needed to meet clients in Ontario and Eastern Canada
- Proficiency in CRM software and Microsoft Office Suite
- Previous IT consulting or related experience highly desirable
- Bilingualism in English and French is an asset
- Public-sector security clearance is an asset
Benefits
- Recognition programs
- Interesting work and access to the latest technologies
- Flexible environment supporting personal/professional growth, happiness, and wellness
- Inclusive and equitable workplace
- Employee resource groups
- Company-wide training, including unconscious-bias reduction
- Accommodation support during interviews and the role
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