Leading ZEISS Canada’s ophthalmic devices sales strategy, revenue growth, and profitability. Building the Canadian sales organization and expanding healthcare customer relationships.
About the role
- Senior Sales Response Manager leading complex RFP responses and championing Loopio’s proposal-management platform. Improving response processes, content, workflows, and cross-functional revenue operations.
Responsibilities
- Own end-to-end delivery of complex and high-value proposal responses
- Coordinate with internal stakeholders to meet tight deadlines while maintaining quality
- Serve as the internal Loopio Champion
- Maintain and optimize Library content, project templates, and workflows
- Train and onboard new users and advise stakeholders on effective Loopio usage
- Identify and advocate for platform features, integrations, and workflow improvements
- Write and edit proposal content for accuracy, consistent tone, and strategic positioning
- Set and evolve standards and playbooks for the Sales Response function
- Partner with Revenue Operations on performance reporting
- Lead continuous improvement, including SLA development, go/no-go adherence, and structured debriefs
- Represent Sales Response in cross-functional planning with Sales, Sales Enablement, and RFP Excellence leadership
- Contribute to RFP Excellence thought leadership initiatives
Requirements
- 4+ years of experience in a Sales Proposal or Sales Response Manager role, including experience leading complex, high-stakes proposals
- Hands-on experience with Loopio or similar RFP automation software
- Interest in becoming a platform power user and champion
- Track record of driving process improvements and leading change within a response management or similar function
- Strong project management skills and ability to manage multiple high-priority deadlines
- Analytical mindset with decisions grounded in data
- Impeccable written and oral communication skills, with experience influencing senior stakeholders
- Presentation and public speaking skills
- Experience hosting webinars is a bonus
- Comfort implementing and upholding brand standards across proposal content
- Sales or client-facing background is a nice-to-have
- Must reside in the Greater Toronto Area and be able to access the Downtown Toronto co-working space for occasional Sales Team get-togethers
- Must be legally authorized to work in Canada without employer sponsorship
Benefits
- Bonus eligibility
- Equity eligibility
- Professional mastery allowance for learning and development
- Health and wellness benefits starting day 1
- MacBook laptop
- Monthly phone and internet subsidy
- Work-from-home budget
- Flexible co-working locations in Ontario and British Columbia
- Supportive remote-first culture and connection opportunities
- Townhalls, AMAs, and company celebrations
- Employee Resource Groups
- Award-winning workplace
- Ongoing manager feedback and regular 1-on-1s
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Degree requirement
No Education Requirement
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