Sales Development Representative prospecting support leaders through calls, email, and LinkedIn. Generating qualified meetings for Mosaic AI’s enterprise technical support platform.
MF
Sales Development Representative, Bilingual English & Spanish
Posted last month
About the role
- Sales Development Representative generating and qualifying inbound and outbound leads for Magnet Forensics, a digital investigative software company. Scheduling discovery meetings and managing prospects through Salesforce with sales and marketing teams.
Responsibilities
- Qualify all sales leads generated by marketing according to defined lead qualification criteria
- Use phone, email, and social networking prospecting strategies to connect with prospective customers, identify needs and challenges, and qualify interest
- Work with Account Executives to schedule discovery meetings with sales-ready leads and prospects
- Use prospecting and marketing automation tools to maximize efficiency and effectiveness
- Manage new contacts in Salesforce to maintain accurate records for long-term pipeline development
- Provide friendly, knowledgeable service and build strong prospect relationships
- Collaborate with cross-functional teams and build relationships across the organization
- Focus primarily on inbound lead response, with additional outbound prospecting
- Generate and qualify sales opportunities for Account Executives through inbound lead response and outbound prospecting
Requirements
- 2+ years of experience in sales or customer service roles
- University degree or College diploma in Business, Marketing, or equivalent
- Ability to work under pressure
- Organized self-starter with excellent follow-through and demonstrated initiative
- Goal-oriented with a strong desire to succeed
- Comfortable with change
- Strong analytical, relational, and negotiation skills
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office
- Solid understanding of social media tools such as LinkedIn and Twitter
- Proficiency in English and Spanish is strongly preferred for this bilingual role
- Preferred location in or within proximity to the Kitchener-Waterloo region; local presence is important for team collaboration
- Experience with a CRM system such as Salesforce is a nice-to-have
- Familiarity with lead funnel processes, including lead generation, follow-up, and tracking, is a nice-to-have
- Experience with lead prospecting software tools or chatbot monitoring is a nice-to-have
- Satisfactory completion of a background check required for employment
Benefits
- Generous time off policies
- Competitive compensation
- Volunteer opportunities
- Reward and recognition programs
- Employee committees & resource groups
- Healthcare and retirement benefits
- Learning and development support
- Inclusive, accessible recruitment process and work environment
- Accommodation available throughout the hiring process
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