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About the role

  • AVP leading AI transformation, including fraud detection, for Manulife, a global financial services provider. Driving secure, governed Classical, Generative, and Agentic AI solutions across Corporate Functions.

Responsibilities

  • Lead end-to-end delivery of AI solutions from opportunity assessment and design through deployment, adoption, and value realization
  • Manage a portfolio of AI initiatives and ensure measurable business outcomes
  • Lead cross-functional teams of AI/ML engineers, data scientists, product partners, and business stakeholders
  • Provide hands-on technical leadership in solution design, architecture, and prototyping
  • Partner with Corporate Functions leaders to identify and prioritize high-value AI opportunities
  • Translate business needs into scalable AI solutions aligned with enterprise strategy
  • Provide thought leadership on Generative AI, Agentic AI, and machine learning technologies
  • Drive stakeholder adoption and integration of AI into business processes
  • Ensure solutions meet enterprise standards for security, governance, model risk management, and responsible AI
  • Collaborate with enterprise partners to deliver secure, scalable, and compliant AI solutions
  • Promote reuse of enterprise platforms, components, and best practices
  • Represent Corporate Functions AI initiatives in governance and portfolio forums

Requirements

  • 8+ years of experience in data science, AI/ML engineering, or applied machine learning, including leadership of large-scale AI initiatives
  • Hands-on expertise with Python, cloud-based ML platforms, MLOps, vector databases, LLMOps, and modern AI development frameworks
  • Experience with Agentic AI strongly preferred
  • Experience delivering AI solutions within financial crime prevention, fraud detection, or similarly regulated environments
  • Experience partnering with Corporate Functions and driving business transformation through technology
  • Knowledge of Financial Services Authority (FSA) or comparable regulatory frameworks
  • Proven ability to lead and develop high-performing multidisciplinary teams
  • Strong executive communication and stakeholder management skills
  • Ability to translate complex technical concepts into business value
  • Ability to operate effectively in a global, matrixed environment
  • Bachelor's degree in Computer Science, Engineering, Data Science, or a related field
  • Advanced degree preferred

Benefits

  • Flexible work environment
  • Well-being and inclusion support
  • Health benefits
  • Dental benefits
  • Mental health benefits
  • Vision benefits
  • Short- and long-term disability insurance
  • Life and AD&D insurance coverage
  • Adoption/surrogacy benefits
  • Wellness benefits
  • Employee/family assistance plans
  • Retirement savings plans, including pension
  • Global share ownership plan with employer matching contributions
  • Financial education and counseling resources
  • Paid holidays, vacation, personal, and sick days in Canada
  • Statutory leaves of absence
  • Incentive programs and incentive compensation tied to business and individual performance

Job type

Full Time

Experience level

Lead

Salary

CA$129,800 - CA$241,200 per year

Degree requirement

Bachelor's Degree

Tech skills

CloudPython

Location requirements

HybridTorontoCanada

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