Business Logic Expert reviewing AI - generated business content for professional accuracy and etiquette. Helping TELUS Digital improve AI systems through remote, flexible freelance work.
About the role
- AVP leading AI transformation, including fraud detection, for Manulife, a global financial services provider. Driving secure, governed Classical, Generative, and Agentic AI solutions across Corporate Functions.
Responsibilities
- Lead end-to-end delivery of AI solutions from opportunity assessment and design through deployment, adoption, and value realization
- Manage a portfolio of AI initiatives and ensure measurable business outcomes
- Lead cross-functional teams of AI/ML engineers, data scientists, product partners, and business stakeholders
- Provide hands-on technical leadership in solution design, architecture, and prototyping
- Partner with Corporate Functions leaders to identify and prioritize high-value AI opportunities
- Translate business needs into scalable AI solutions aligned with enterprise strategy
- Provide thought leadership on Generative AI, Agentic AI, and machine learning technologies
- Drive stakeholder adoption and integration of AI into business processes
- Ensure solutions meet enterprise standards for security, governance, model risk management, and responsible AI
- Collaborate with enterprise partners to deliver secure, scalable, and compliant AI solutions
- Promote reuse of enterprise platforms, components, and best practices
- Represent Corporate Functions AI initiatives in governance and portfolio forums
Requirements
- 8+ years of experience in data science, AI/ML engineering, or applied machine learning, including leadership of large-scale AI initiatives
- Hands-on expertise with Python, cloud-based ML platforms, MLOps, vector databases, LLMOps, and modern AI development frameworks
- Experience with Agentic AI strongly preferred
- Experience delivering AI solutions within financial crime prevention, fraud detection, or similarly regulated environments
- Experience partnering with Corporate Functions and driving business transformation through technology
- Knowledge of Financial Services Authority (FSA) or comparable regulatory frameworks
- Proven ability to lead and develop high-performing multidisciplinary teams
- Strong executive communication and stakeholder management skills
- Ability to translate complex technical concepts into business value
- Ability to operate effectively in a global, matrixed environment
- Bachelor's degree in Computer Science, Engineering, Data Science, or a related field
- Advanced degree preferred
Benefits
- Flexible work environment
- Well-being and inclusion support
- Health benefits
- Dental benefits
- Mental health benefits
- Vision benefits
- Short- and long-term disability insurance
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans, including pension
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Paid holidays, vacation, personal, and sick days in Canada
- Statutory leaves of absence
- Incentive programs and incentive compensation tied to business and individual performance
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