Benefit Administrator, Admin Advantage Update

Posted 2 weeks ago

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About the role

  • Update Benefits Administrator at Manulife managing client requests with complex plans. Collaborating with teams to deliver outstanding service to clients and members.

Responsibilities

  • Act as the Plan Administrator for large clients with complex plans
  • Manage day-to-day administration of assigned policies
  • Process all member-related eligibility requests daily
  • Administer all member eligibility processes in accordance with the client specific Admin guide
  • Provide accurate and thorough answers to client requests and questions
  • Partner with the Call Centre Representatives to resolve issues and process requests

Requirements

  • At least 3 years of experience in customer service
  • Excellent knowledge of MS applications & communication tools

Benefits

  • Health insurance
  • Dental insurance
  • Mental health benefits
  • Vision insurance
  • Short- and long-term disability
  • Life and AD&D insurance coverage
  • Adoption/surrogacy benefits
  • Wellness benefits
  • Employee/family assistance plans
  • Retirement savings plans (including pension)
  • Global share ownership plan with employer matching contributions
  • Financial education and counseling resources
  • Paid time off (holidays, vacation, personal, sick days)

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$41,400 - CA$69,000 per year

Degree requirement

High School Diploma

Location requirements

HybridMontrealCanada

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