Administrative assistant supporting Desjardins management with documents, meetings, budgets, and internal administration. Hybrid Montréal role requiring advanced French and intermediate English.
About the role
- Bilingual administrative coordinator processing retirement transactions for Manulife Canada clients. Supporting plan administration teams through accurate requests, inbox management, and process improvements.
Responsibilities
- Process urgent and sometimes complex retirement plan transactions
- Gatekeep shared email inboxes accurately and efficiently
- Request specialized reporting by following internal processes
- Learn and execute team tasks to support high-volume periods
- Provide accurate and timely service to internal and external clients
- Identify opportunities to improve efficiency in internal processes
Requirements
- Bilingualism in English and French is required for successful candidates in Québec; bilingualism is an asset elsewhere
- Relevant experience in a fast-paced customer-centric environment
- Confidence and professionalism in interactions with internal and external customers
- Ability to multitask and respond quickly to changing priorities
- Exceptional time management skills
- Keen attention to detail
- Ability to anticipate needs and proactively consider impacts
- Understanding of Group Retirement Services, pension legislation, Manulife systems, AWD, and MPS is an asset
- Proficiency in Microsoft Excel and Word
- Exceptional problem-solving skills
- Exceptional organizational skills
- Strong team-player orientation
- Ability to work in a hybrid arrangement
Benefits
- Learning and career growth support
- Flexible environment supporting well-being and inclusion
- Health insurance
- Dental insurance
- Mental health benefits
- Vision insurance
- Short- and long-term disability insurance
- Life and AD&D insurance
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans, including pension
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Paid holidays, vacation, personal, and sick days
- Statutory leaves of absence
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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