Licensed Insurance Advisor selling Manulife health, dental, travel, and life insurance. Handling inbound and outbound sales through phone, chat, and digital channels.
About the role
- Bilingual Insurance Advisor helping Manulife customers choose Health, Dental, Travel, and Life coverage. Handling inbound and interested-customer calls, digital support, needs analysis, and sales goals.
Responsibilities
- Handle inbound calls from new clients about Health & Dental, Travel, and Life Insurance
- Make outbound calls to customers who have already expressed interest
- Assist clients through online chat and digital channels
- Learn client needs and recommend suitable insurance solutions
- Record client details and needs accurately in online systems
- Work toward monthly, quarterly, and annual sales and quality goals
- Build customer relationships and develop a personal sales pipeline
- Support marketing and sponsor campaigns
- Share customer insights to improve products and processes
- Work shifts between 8:00 a.m. and 8:00 p.m. EST Monday to Friday, and 10:00 a.m. to 5:00 p.m. EST on Saturdays
Requirements
- Fully bilingual in French and English
- Strong written and verbal communication skills and excellent active listening skills
- Positive, team-oriented attitude and genuine focus on customer experience
- Motivation to meet sales targets and build a career with strong earning potential
- Comfort working in open office environments and from home
- Ability to connect with people, understand their needs, and guide conversations
- Attention to detail when gathering information, analyzing needs, and offering solutions
- Ability to navigate multiple screens or systems simultaneously and eagerness to learn new tools
- Experience with MS Outlook, Salesforce, or other web-based systems is a plus
- Telephone sales or call-center experience is helpful but not required
- Previous exposure to insurance, especially Accident & Sickness or Life Insurance, is an asset
- Post-secondary degree is preferred; equivalent work or volunteer experience is considered
- Familiarity with Salesforce or another CRM platform is an advantage
- LLQP license is not required before hiring; the employer will sponsor Harmonized LLQP education and licensing before the start date
Benefits
- Harmonized LLQP education sponsorship, including the accredited course, exam, and licensing fees
- Training, coaching, and continuous learning opportunities
- Flexible work environment
- Health, dental, mental health, and vision coverage
- Short- and long-term disability insurance
- Life and AD&D insurance coverage
- Adoption/surrogacy benefits
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans, including pension
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Paid holidays, vacation, personal, and sick days
- Statutory leaves of absence
- Incentive programs and incentive compensation tied to business and individual performance
- Reasonable accommodation support during the application process
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Commercial Insurance Associate servicing commercial accounts for HUB, a North American insurance brokerage. Processing policies, supporting producers, and advising clients on coverage.
Inforce Case Coordinator supporting Manulife’s Canadian insurance distributors with policy inquiries and case resolution. Coordinating internal teams to deliver efficient, relationship - focused insurance service.
Third - party risk manager strengthening Sun Life’s enterprise risk practices across financial services operations. Coordinating governance, incident management, reporting, technology enhancements, and regulatory support.
Senior SAP Fioneer consultant designing data models and integration functionality for insurance transformation projects. Collaborating with Software Development and Sales to deliver financial - services software solutions.
Model Risk Management Specialist validating AML/CFT, transaction monitoring, and customer risk models. Supporting Kraken’s globally accessible crypto and open - finance infrastructure.
Commercial Insurance Associate servicing commercial accounts for HUB International, a North American insurance brokerage. Managing client documentation, coverage inquiries, renewals, and insurer negotiations.
Agent managing specialized health insurance claims for Beneva, an insurance and financial services company. Analyzing medical evidence, communicating decisions, serving policyholders, and processing payments.
Commercial Insurance Advisor serving small - business clients for BrokerLink, a Canadian insurance brokerage. Selling, servicing, and renewing commercial insurance policies across Ajax, Pickering, or Newcastle.
Courtier bilingue vendant l’assurance médicale pour chats et chiens de Trupanion. Conseils aux membres, gestion des polices, résolution des problèmes et rétention par téléphone et courriel.