Manager / Senior Manager, AI Model Risk Governance, Standards & Enablement

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About the role

  • AI model risk governance leader developing enterprise frameworks, standards, and training for responsible AI at global financial services provider Manulife. Hybrid role partnering with regulated-industry stakeholders.

Responsibilities

  • Lead the development, maintenance, and enhancement of AI Model Risk Management policies, standards, procedures, methodologies, and governance guidance
  • Translate evolving regulatory requirements, industry developments, and emerging AI risks into practical, risk-based governance requirements
  • Develop and maintain Line 2 oversight methodologies, challenge frameworks, assessment tools, templates, and governance playbooks
  • Establish governance requirements and risk management expectations for machine learning, Generative AI, foundation models, RAG, and Agentic AI solutions
  • Provide authoritative interpretation of AI model risk policies, standards, and governance requirements across the enterprise
  • Design and deliver AI model risk training, awareness programs, job aids, and stakeholder education materials
  • Develop executive presentations, governance committee materials, briefing notes, and communications for senior leadership
  • Partner with business, technology, data science, legal, compliance, privacy, cybersecurity, validation, and risk teams to support consistent adoption of AI governance requirements
  • Support targeted oversight reviews, thematic assessments, and challenge activities requiring policy interpretation or technical expertise
  • Monitor emerging AI technologies, regulatory developments, and industry best practices to continuously enhance the framework

Requirements

  • 7+ years of relevant experience for Manager-level candidates or 10+ years for Senior Manager-level candidates
  • Bachelor's degree in Computer Science, Data Science, Artificial Intelligence, Statistics, Mathematics, Engineering, Risk Management, Business, or a related discipline
  • Experience in AI Governance, Model Risk Management, Data Science, Machine Learning, Technology Risk, Policy Development, Model Validation, or related disciplines
  • Experience developing policies, standards, governance frameworks, procedures, methodologies, or enterprise risk programs
  • Experience working with AI and machine learning solutions within financial services or another highly regulated industry
  • Proven ability to develop executive communications, governance materials, training content, and stakeholder-facing guidance
  • Strong stakeholder management, communication, and influencing skills
  • Bilingualism (English and French) is a strong asset; if the successful candidate is in Québec, proficiency in both languages will be required
  • Advanced understanding of AI Model Risk Management frameworks and model lifecycle governance
  • Experience designing governance requirements for Generative AI, large language models, foundation models, RAG, and Agentic AI
  • Practical familiarity with Python, SQL, R, machine learning workflows, or analytics environments
  • Experience translating regulatory requirements into enterprise-wide policies and governance standards
  • Experience developing training programs, learning materials, or organizational capability-building initiatives
  • Knowledge of AI-related regulatory expectations, responsible AI principles, technology risk, privacy, cybersecurity, and data governance frameworks
  • Experience supporting executive committees, governance forums, or board-level reporting

Benefits

  • Flexible work environment
  • Learning and career growth support
  • Well-being and inclusion support
  • Health, dental, mental health, and vision coverage
  • Short- and long-term disability insurance
  • Life and AD&D insurance coverage
  • Adoption/surrogacy benefits
  • Wellness benefits
  • Employee/family assistance plans
  • Retirement savings plans, including pension
  • Global share ownership plan with employer matching contributions
  • Financial education and counseling resources
  • Paid holidays, vacation, personal, and sick days
  • Statutory leaves of absence
  • Incentive programs and incentive compensation tied to business and individual performance

Job type

Full Time

Experience level

Senior

Salary

CA$113,000 - CA$163,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Cyber SecurityPythonSQL

Location requirements

HybridTorontoCanada

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