Manager/Senior Manager, AI Model Risk Oversight & Challenge

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About the role

  • AI model risk oversight manager at Manulife, an international financial services provider. Challenging governance, validation, and controls for high-risk AI initiatives.

Responsibilities

  • Provide independent second-line oversight and challenge of AI model risk management practices, validation outcomes, risk assessments, controls, and monitoring activities
  • Review medium- and high-risk AI initiatives and assess identification, assessment, mitigation, monitoring, and escalation of model risks
  • Evaluate AI and machine learning methodologies, model design, data quality, testing approaches, performance metrics, and monitoring practices
  • Assess risks associated with Generative AI, large language models, foundation models, RAG, third-party AI solutions, and Agentic AI applications
  • Conduct risk-based reviews, thematic assessments, and sampling activities to identify emerging risks, recurring weaknesses, and portfolio-level concerns
  • Evaluate Line 1 validation, governance, monitoring, and risk management outcomes
  • Develop and communicate independent opinions, recommendations, and challenge positions supported by evidence and risk analysis
  • Produce executive-ready risk assessments, management reporting, thematic reviews, and governance committee materials
  • Translate complex technical findings into clear business, governance, and risk implications for senior stakeholders
  • Contribute to enhancing AI model risk management policies, methodologies, training materials, and oversight practices

Requirements

  • 7+ years of relevant experience for Manager-level candidates or 10+ years for Senior Manager-level candidates
  • Bachelor's degree in Computer Science, Data Science, Artificial Intelligence, Statistics, Mathematics, Engineering, Risk Management, Business, or a related discipline
  • Experience in AI, Data Science, Machine Learning, Model Risk Management, Model Validation, Technology Risk, Analytics Risk, or related disciplines
  • Experience reviewing technical documentation, model validation results, testing evidence, monitoring outcomes, and risk assessments
  • Strong understanding of AI model lifecycle management, model risk concepts, governance practices, and control frameworks
  • Experience working with AI and machine learning solutions within financial services or another highly regulated industry
  • Ability to challenge technical stakeholders and influence senior leaders
  • Bilingualism (English and French) is a strong asset; if the successful candidate is in Québec, proficiency in both languages will be required
  • Advanced understanding of AI Model Risk Management frameworks and model lifecycle governance
  • Experience assessing Generative AI, large language models, foundation models, RAG, and Agentic AI risks
  • Practical familiarity with Python, SQL, R, machine learning environments, or analytical tools
  • Experience conducting model reviews, validation activities, independent challenge, or technical risk assessments
  • Knowledge of responsible AI principles, explainability, fairness, bias management, robustness, and model monitoring practices
  • Familiarity with emerging regulatory requirements and industry standards relating to AI, model risk, and technology risk management
  • Experience preparing executive reporting, governance committee materials, or portfolio-level risk insights

Benefits

  • Flexible work environment
  • Learning and career growth support
  • Well-being and inclusion support
  • Health insurance
  • Dental insurance
  • Mental health benefits
  • Vision insurance
  • Short- and long-term disability insurance
  • Life and AD&D insurance
  • Adoption/surrogacy benefits
  • Wellness benefits
  • Employee/family assistance plans
  • Retirement savings plans
  • Pension
  • Global share ownership plan with employer matching contributions
  • Financial education and counseling resources
  • Paid holidays, vacation, personal, and sick days
  • Statutory leaves of absence
  • Incentive programs and incentive compensation tied to business and individual performance

Job type

Full Time

Experience level

Senior

Salary

CA$113,000 - CA$163,000 per year

Degree requirement

Bachelor's Degree

Tech skills

PythonSQL

Location requirements

HybridTorontoCanada

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