Technology and Cyber Risk Manager at Manulife, a global financial-services provider. Governing cybersecurity standards, controls, reporting, and cross-functional risk initiatives.
Responsibilities
Manage a portfolio of technology and cybersecurity standards, ensuring clear ownership and lifecycle governance
Lead end-to-end processes for standards development, approval, and refresh
Establish structured workflows, templates, and governance routines
Monitor initiative progress and drive continuous process improvements, including automation and efficiency gains
Support oversight activities across technology and cyber domains
Provide effective challenge to risk assessments and control documentation
Monitor issues, exceptions, and corrective action plans
Support thematic reviews and standards alignment work
Lead cross-functional initiatives with clear scope and timelines
Establish and maintain plans and trackers to manage portfolio execution
Facilitate governance forums and working groups
Ensure alignment with frameworks and governance expectations
Drive adoption of governance processes and continuous improvement initiatives
Develop reporting and dashboards on portfolio and risk status
Establish and maintain documentation and guidance materials
Improve consistency, transparency, and quality across governance
Collaborate with cross-functional stakeholders to ensure alignment
Communicate clearly and concisely with stakeholders
Build strong working relationships across Line 1 and Line 2 teams
Requirements
5–7+ years of experience in technology risk, cybersecurity, or related fields
Experience in risk, governance, compliance, audit, or Second Line of Defense environments within financial services or another regulated industry
Understanding of key technology and cybersecurity domains
Certifications such as CISSP, CISA, CRISC, CISM, or PMP
Familiarity with frameworks such as NIST or ISO
Experience with standards or policy governance
Experience with process improvement initiatives
Strong project management and organizational skills
Curious, proactive, and willing to learn in a maturing risk environment
Strong analytical and documentation skills
Strong written and verbal communication skills
Detail-oriented with strong organizational skills
Ability to design scalable and repeatable processes
Bilingualism (English and French) is a strong asset; if the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec
Benefits
Incentive programs and incentive compensation tied to business and individual performance
Flexible environment supporting well-being and inclusion
Health insurance
Dental insurance
Mental health benefits
Vision coverage
Short- and long-term disability insurance
Life and AD&D insurance coverage
Adoption/surrogacy benefits
Wellness benefits
Employee/family assistance plans
Retirement savings plans
Pension
Global share ownership plan with employer matching contributions
Financial education and counseling resources
Paid holidays
Vacation days
Personal days
Sick days
Statutory leaves of absence
Reasonable accommodation during the application process
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