Transformation Delivery Associate

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About the role

  • Transformation Delivery Associate in Canadian Retirement responsible for strategic improvements. Collaborating across teams to ensure objectives align with business benefits and outcomes.

Responsibilities

  • Partner across member processing and other business areas to identify improvements in Member Processing
  • Research and document business issues involving workflow procedures and processes
  • Lead initiatives with strategic and tactical impact on ensuring business benefits are realized
  • Develop and manage an integrated plan for initiatives
  • Analyse data and Trend issues being experienced in the business and propose solutions
  • Communicate and present considered key insights to leadership and stakeholders
  • Coordinate between impacted areas and departments to ensure initiatives are fully integrated into the business

Requirements

  • University degree
  • 7-10 years experience in Canadian Retirement
  • Ability to influence and negotiate with others to meet initiative deadlines
  • Strong knowledge of Canadian Retirement structure/technologies and processes
  • Bilingualism (English and French) is an asset
  • Creative & innovative thinker with ability to challenge the status quo with significant change
  • Strong understanding of the customer lifecycle in Canadian Retirement
  • Proven ability to lead change initiatives
  • Strong internal network at all levels of the organization

Benefits

  • Health, dental, mental health, vision insurance
  • Short- and long-term disability
  • Life and AD&D insurance coverage
  • Adoption/surrogacy and wellness benefits
  • Employee/family assistance plans
  • Retirement savings plans including pension and global share ownership plan with employer matching
  • Financial education and counseling resources
  • Generous paid time off program including holidays, vacation, personal, and sick days
  • Full range of statutory leaves of absence

Job title

Job type

Full Time

Experience level

JuniorMid level

Salary

CA$71,475 - CA$119,125 per year

Degree requirement

Bachelor's Degree

Location requirements

HybridMontrealCanada

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