Personal Support Worker providing personal care, companionship, and daily support through Qualicare Home Care Waterloo Region. Managing client needs, documentation, and home - care services.
About the role
- Part-time Care Team Member providing Christian pastoral and crisis support to employees and families. Visiting client worksites, hospitals, homes, funeral homes, and other care settings across Ontario.
Responsibilities
- Serve as a frontline Care Team Member fulfilling MCC's mission and Christian ministry
- Serve as a messenger and conveyor of faith, mission, and purpose
- Interact with companies, employees, and the community in a manner exhibiting character through personal and spiritual disciplines
- Make regular, usually weekly, visits to company worksites to interact with employees and build relationships of trust and friendship motivated by Christian faith
- Visit employees or immediate family members in hospitals, nursing homes, funeral homes, family residences, and other locations where care can be expressed
- Provide confidential pastoral discussions regarding family matters, divorce, serious illness, aging parents, death and grief, parenting, financial stress, and other personal issues
- Provide referrals and coordinate specialized assistance for employees and immediate family members with specific needs
- Assist with planning, conducting, or attending funerals and provide follow-up grief support
- Make jail visits to employees and immediate family members when needed
- Serve notifications of death and serious injuries and encourage those affected by tragedies
- Provide post-termination care for laid-off or terminated employees
- Facilitate, but not lead, spiritual enrichment activities
- Provide literature and other resources for employees' life issues
- Represent companies to clients or customers when ministry services are appropriate, including serious illness, accidents, traumatic events, and funerals
- Participate in new employee orientation and explain the Employee Care Service and Care Team Member role
- With Executive Director of Operations permission, perform other duties and services requested by company leadership within the Letter of Agreement
Requirements
- Fluent in English
- Hindi or Punjabi speaking is required
- Urdu speaking is an asset
- Ability to work as a member of an interdisciplinary group and in an interfaith setting
- Ability to accept different lifestyles, cultures, beliefs, and values
- Effective listening and interaction skills with clients, employees, and families
- Skills to deliver community presentations
- Ability to deal effectively with family members and staff under stressful circumstances
- High regard for the dignity and worth of clients, employees, and their families
- Ability to cope with stressful situations and document accurately according to standards
- Spiritual maturity and commitment to a Christian lifestyle and MCC's Ministry values
- Fundamental understanding of the Holy Bible and its proper application
- Saving faith in Jesus Christ and active participation in a biblically based church
- Professional, diplomatic, patient, and courteous interaction with diverse groups
- Ability to establish and maintain effective and cooperative working relationships
- Exceptional customer service ability
- Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues
- Excellent oral and written communication skills
- Emotional stability to cope with human suffering, emergencies, and other stresses
- Skill in analyzing information, defining and following up on problems or objectives, identifying solutions, and solving problems
- Skill in interpreting relevant policies and procedures and keeping others informed
- Computer proficiency using Google Suites, Microsoft Office, internet, email, and web-based software applications
- Ability to learn new technology programs
- Active provincial license and auto insurance
- Must pass a pre-employment background check and reference check
Benefits
- Part-time position at 3 hours/week
- No guaranteed minimal hours; assigned hours vary based on Care Team Member availability and client requirements
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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