Principal AI Platform Engineer building GenAI infrastructure for PointClickCare, a healthcare technology company. Connecting AI systems to products and enabling AI - generated insights in agent workflows.
About the role
- Data Systems Analyst building and validating BI reports for Sleep Country Canada/Dormez-vous?, a Canadian sleep products retailer. Documenting metrics, supporting UAT, and training business users on self-service reporting.
Responsibilities
- Build and maintain reports using existing semantic models, extending measures, visuals, and dashboards to answer business questions without duplicating logic
- Validate report accuracy, completeness, and reliability against source systems and identify gaps before release
- Coordinate user acceptance testing, manage test cycles, log and resolve defects, and secure formal sign-off
- Gather business requirements and translate them into detailed report specifications
- Create and maintain report specifications, metric definitions, migration mapping, and business scenario documentation
- Support self-service reporting adoption through user training, guided walkthroughs, and documentation
- Collaborate with business and technical teams to define reporting needs and align metric definitions
- Contribute to source system documentation and business scenario mapping for data model design and reporting consistency
Requirements
- Bachelor’s degree in Computer Science, Engineering, Data, Analytics, or a related field
- 4 to 6 years of experience in a data analyst, BI analyst, data systems, data engineering, data platforms, or analytics-related role
- Strong SQL skills, including profiling, joining, and reconciling large and imperfect datasets independently
- Experience working directly with ERP, POS, OMS, or e-commerce source-system data
- Hands-on experience with enterprise BI platforms such as Qlik, Power BI, or Domo
- Experience with Tableau or similar tools is relevant
- Experience supporting reporting or analytics in retail, e-commerce, or a multi-channel operating environment is preferred
- Ability to gather requirements from business stakeholders and align metric definitions
- Strong documentation skills
- Excellent attention to detail and commitment to data accuracy, completeness, and quality
- Ability to support user enablement through training, walkthroughs, and clear communication
Benefits
- Opportunities for growth and advancement
- Diverse and inclusive work environment
- Extensive training, mentoring and continuous development
- Access to training and development platforms
- Full medical and dental benefits
- Deferred Profit Sharing Program
- Annual Wellness Credit of up to $250.00
- Associate Discount Program
- Maternity/Parental leave top up benefits
- Tuition Reimbursement Program covering professional and personal development
- Long service awards, celebrations and other social events
- Associate Referral Program
- Paid day off to volunteer at your local charity of choice
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