Panel Recruitment Coordinator managing participant recruitment orders for Maze’s user research platform. Monitoring fulfillment, troubleshooting issues, and maintaining accurate study records.
Responsibilities
Place and manage orders across panel vendors
Review and interpret customer requirements
Monitor order progress and fulfillment, flagging issues or delays proactively
Troubleshoot common fulfillment issues, such as low incidence and screener drop-off, and escalate when needed
Maintain accurate order records and documentation
Support quality checks on responses submitted by participants
Requirements
Coordination experience managing multiple moving pieces, tasks, or workflows simultaneously
Strong attention to detail
Process-driven execution following established processes carefully
Fluent in English; strong written communication is essential
Background in research or research operations is a bonus
Experience writing or reviewing screener questions is a bonus
Familiarity with B2B audience targeting and quota-based study setups is a bonus
Experience working in a fast-paced environment is a bonus
Benefits
This is a part-time contractor position and is not eligible for employee benefits.
Company retreats, fully paid for by Maze
New MacBook (laptop), paid for by Maze
$1,500 remote work setup fund
Flexible work schedule where you manage your own working hours
Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more
Virtual social engagements randomly throughout the year
SWAG
Open, transparent culture that includes virtual coffee chats and bi-weekly all-hands meetings
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