Client Relations & Events Coordinator supporting events, gifting, Salesforce reporting, and client experiences. Hybrid Calgary role at Canadian law firm McCarthy Tétrault.
Responsibilities
Support the National Events team and Client Relations and gifting activities
Support planning and execution of in-person, hybrid and virtual events
Research, source and book venues, entertainment, gifting and other services
Prepare onsite event materials
Assist with onsite event registration and event delivery
Monitor shared inboxes and respond to client event inquiries
Update RSVPs and attendance in Salesforce
Prepare event reports, metrics and data analysis
Coordinate seasonal and ad hoc client gifting initiatives
Process invoices and reconcile credit card statements
Prepare and process event recordings for client distribution
Collaborate with firm teams to fulfill event and gifting needs
Keep the Client Relations Manager informed of project progress and escalation issues
Contribute to Client and Markets and Client Relations team initiatives and special projects
Requirements
Minimum of 2 years of relevant work experience
Post-Secondary education in business, marketing, communications, and/or diploma in event management is an asset
Experience with virtual event platforms is an asset
Bilingualism (French and English) is an asset but is not required
Proficiency with MS Office suite
Ability to quickly learn and leverage new technology solutions
Experience working with Salesforce and SharePoint is an asset
Professional maturity, including strong interpersonal skills, tact and discretion
Excellent oral and written communication skills
Excellent organizational skills
High attention to detail and commitment to quality
Ability to handle multiple tasks simultaneously and set priorities with challenging deadlines
Ability to complete designated tasks systematically and logically
Ability to work in a demanding, fast-paced environment
Ability to work onsite
Ability to be flexible and adaptable
Flexibility to work extra hours during peak periods and regularly outside normal business hours
Benefits
Outstanding benefits from day one, including insurance premiums paid by the Firm
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