Desjardins product administration technician supporting specialized financial products and client accounts. Researching processes, preparing technical guidance, and implementing new tools.
About the role
- Senior administrator managing virtualization and storage platforms for MDA Space, a global space systems and satellite technology company. Leading migrations, disaster recovery, security, automation, and infrastructure resilience.
Responsibilities
- Design, deploy, administer, monitor, and optimize enterprise virtualization platforms including Microsoft Hyper-V, Proxmox VE, VMware vSphere/ESXi, and related management tooling
- Support platform lifecycle activities including upgrades, patching, cluster configuration, host firmware coordination, compatibility validation, and retirement of legacy platforms
- Plan and execute workload migrations between virtualization platforms, including VMware to Hyper-V or Proxmox, with rollback, testing, documentation, and stakeholder communication
- Design, implement, and administer enterprise SAN, NAS, DAS, block, file, and cloud-integrated storage platforms
- Manage storage presentation and connectivity including LUN provisioning, zoning coordination, iSCSI, Fibre Channel, NFS, SMB, MPIO/multipathing, snapshots, replication, deduplication, and capacity allocation
- Monitor and tune virtualization and storage performance, including CPU/memory contention, VM and datastore latency, IOPS, throughput, queue depth, network paths, and capacity trends
- Collaborate with Backup, Network, Security, Windows, Linux, and application teams to maintain resilient infrastructure aligned with RTO and RPO requirements
- Develop, maintain, and test disaster recovery and business continuity runbooks
- Document and test high availability configurations
- Perform system updates, patches, and security configurations
- Maintain detailed virtualization and storage infrastructure documentation
- Support security and compliance through hardening, access control, privileged account management, patch compliance, vulnerability remediation, and audit evidence
- Develop automation scripts to improve efficiency and reduce manual tasks
- Conduct capacity planning and recommend hardware refreshes, platform consolidation, storage growth, lifecycle risk mitigation, and cost optimization
- Participate in change management, project planning, vendor coordination, and after-hours support as required
- Serve as senior escalation point and technical lead for virtualization and storage incidents and projects
- Mentor junior administrators and provide technical guidance for complex issues
- Perform other duties as required
Requirements
- 8+ years of progressive systems administration or infrastructure engineering experience, with significant hands-on focus on virtualization and enterprise storage
- Bachelor's degree or equivalent combination of relevant experience and certifications
- Strong hands-on experience administering at least two of VMware vSphere/ESXi, Microsoft Hyper-V, and Proxmox VE
- Strong hands-on experience with enterprise storage platforms such as Dell EMC PowerStore, Unity XT, NetApp, or equivalent
- Knowledge of Fibre Channel, iSCSI, NFS, and SMB
- Experience supporting enterprise environments with hundreds of virtual machines, multiple virtualization clusters, and critical production workloads across multiple data centers
- Experience supporting high availability virtualization clusters and shared storage environments
- Experience with enterprise backup, restore, replication, and disaster recovery practices
- Strong troubleshooting ability across compute, storage, network, operating system, and backup layers
- Scripting or automation experience using PowerShell plus at least one of Bash, Python, Ansible, PowerCLI, or REST APIs
- Understanding of infrastructure security practices including patching, hardening, privileged access, least privilege, and audit readiness
- Experience administering both Windows Server and Linux systems in physical and virtual environments
- Extensive experience designing high availability systems to meet disaster recovery and business continuity objectives
- Ability to create and maintain operational documentation, diagrams, standards, and runbooks
- Strong communication skills and ability to work with infrastructure, security, application, and business stakeholders
- Must obtain and hold Secret-level security clearance
- Must pass security assessment for the Controlled Goods Program (CGP)
- Must be able to obtain higher clearances
Benefits
- Competitive compensation and benefits
- Comprehensive health care plans
- Supplemental and flexible drug plans
- Dental and vision benefits
- Disability income protection
- Life insurance
- Group retirement savings plans
- Employee assistance program
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