Talent Acquisition Partner recruiting R&D professionals for OpenLoop’s telehealth support platform. Driving full - cycle hiring, talent strategies, sourcing, interviews, and candidate closing.
About the role
- Talent Acquisition Lead managing global hiring and performance across multiple regions for robotics data infrastructure company. Responsible for building pipelines and performance management systems.
Responsibilities
- Own hiring for operator-level roles across international hubs
- Build and scale recruiting pipelines across regions (NA, LATAM, SEA, etc.)
- Partner with local leads to ensure consistent hiring quality and standards
- Design and improve interview processes, assessments, and selection criteria
- Manage recruiting partners, agencies, and internal hiring workflows
- Own performance management systems across global teams
- Define clear KPIs, output metrics, and quality benchmarks by role
- Implement processes for tracking, reviewing, and improving performance
- Work with managers to identify top performers and address underperformance
- Drive consistent performance standards across all regions and teams
- Design and manage incentive structures tied to output, quality, and reliability
- Align compensation with performance and operational goals
- Build frameworks for bonuses, variable pay, and performance-based rewards
- Continuously optimize incentives to drive throughput and quality improvements
- Work closely with regional leads to ensure teams are staffed, trained, and performing
- Monitor performance across hubs and identify gaps or inefficiencies
- Support scaling of new geographies and operational expansion
- Ensure consistency in how teams are managed and evaluated globally
- Build and maintain dashboards for hiring, performance, and retention metrics
- Track key metrics such as throughput, quality, retention, and SLA adherence
- Provide regular reporting to leadership on team performance and hiring progress
- Improve systems and tooling for tracking and managing global workforce performance
Requirements
- 5+ years of experience in HR, People Ops, Talent, or Operations roles
- Experience managing high-volume hiring or global recruiting pipelines
- Experience working with distributed or international teams
- Strong understanding of performance management and operational metrics
- Experience building or managing incentive or performance-based compensation systems
Benefits
- Offers Equity
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