About the role

Senior Business Intelligence Analyst managing analytics, dashboards, and revenue assurance for Metergy’s utility submetering business. Improving billing controls, margins, and operational performance.

Responsibilities

Manage, develop, and execute the Business Intelligence and Revenue Assurance Program
Manage Annual Rate Increases, operations dashboards, reporting, and overall Gross Margin Integrity
Extract, clean, and analyze large volumes of data to identify trends, patterns, and insights
Conduct deep-dive business intelligence analysis into operational areas
Develop insights and recommendations for leadership discussions
Provide monthly management insight and financial Rate and Volume variance analysis
Understand regulation changes and launch organizational implementation projects
Plan, develop, and approve operational policies, standard operating procedures, and quality management systems for revenue assurance
Monitor daily performance against key metrics and identify opportunities and anomalies
Review operational processes and recommend improvements
Implement controls supporting the lead-to-cash process across revenue streams
Champion revenue leakage initiatives to drive revenue maximization
Stay current on BI, data analytics, and emerging technologies
Evaluate and incorporate tools and techniques that enhance BI capabilities

Degree in Statistics, Computer Science, Math, Economics, or another quantitative field
Additional training in Data Analytics / IT preferred
Industry experience with Utilities, Telecommunications, or other large consumer base businesses in North American jurisdictions preferred
5+ years of experience in Data Analytics, Operations, or relevant work experience at a fast-growing utility company preferred
High proficiency in data modelling and analysis using Excel, PowerBI, Python, and SQL
Understanding and experience working with statistical revenue and costing information
Strong technical skills to mine large volumes of data
Ability to conduct basic statistical and correlation analysis
Industry or working experience with customer billing environments with large transaction volumes
Attention to detail and quality
Strong time management and project/work planning skills
Proven ability to deliver industry-leading reporting and analytical solutions
Excellent interpersonal, communication, presentation, and conflict resolution skills