Account Manager growing enterprise customer revenue for Mosaic AI’s configurable technical - support platform. Driving module adoption, renewals, ROI cases, and executive expansion strategies.
About the role
- Territory Account Manager growing Shermco’s electrical power services business across Alberta and Western Canada. Managing accounts, prospecting, proposals, and consultative sales for technical customers.
Responsibilities
- Build and execute territory and account plans to meet or exceed revenue, margin, and growth targets
- Create and maintain an opportunity pipeline through prospecting, new opportunity generation, and new-logo acquisition
- Identify, qualify, and pursue new business with industrial clients, data centres, hospitals, utilities, electrical contractors, and other technical customers
- Develop and expand customer relationships through site visits, account reviews, follow-ups, and proactive communication
- Convert customer meetings into identified needs, qualified opportunities, quotes, and orders through consultative selling
- Prepare and present estimates, proposals, technical presentations, and customer solutions with engineering and operations teams
- Maintain commercial ownership of opportunities throughout the sales cycle while supporting successful delivery
- Serve as primary customer contact for sales opportunities, pricing, contract terms, issue resolution, and post-award support
- Maintain accurate CRM records, sales activity, opportunity stages, customer communication, and forecasts
- Conduct job walks, support lunch-and-learns, attend trade shows, and represent Shermco at customer and industry events
- Monitor customer needs, competitor activity, market trends, and emerging electrical power services technologies
Requirements
- Minimum 5 years of B2B outside sales, account management, or business development experience
- Post-secondary education in Business, Engineering Technology, Electrical Technology, or a related field is preferred; equivalent experience will also be considered
- General understanding of electrical power services is considered an asset
- Familiarity with NETA standards, electrical testing requirements, or electrical safety and maintenance practices is an asset
- Ability to learn technical service offerings and translate customer needs into practical solutions
- Experience managing customer accounts, developing new business, maintaining a sales pipeline, preparing proposals, and tracking opportunities in a CRM
- Strong relationship-building, communication, presentation, organization, and negotiation skills
- Self-motivated and customer-focused, with ability to manage a defined territory and regular customer visits
- Proficiency with Microsoft Office and CRM tools
- Willingness and ability to travel overnight up to 25% of the time
- Valid driver’s license and ability to meet Shermco’s driving requirements for business travel
- Ability to travel to customer sites, conduct site visits, participate in job walks, and work in industrial or field environments
- Ability to perform site-visit physical requirements, including standing, walking, climbing stairs or ladders, accessing customer facilities, and lifting up to 50 lbs., with or without reasonable accommodation
- Ability to communicate effectively for customer communication, proposals, presentations, safety requirements, and internal collaboration
Benefits
- Performance incentive opportunities
- Comprehensive benefits
- Opportunities for growth and career development
- Inclusive and accessible workplace
- Recruitment and selection accommodation support
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