Analyste de données principal modernisant les plateformes et pipelines de données d’EDC, société financière publique canadienne. Traduction des besoins opérationnels en modèles, règles de transformation et récits utilisateurs.
About the role
- Consumer Insights Analytics Manager at Michelin focusing on customer insights to enhance offerings. Collaborating with global teams to develop strategies and improve customer experiences.
Responsibilities
- Understand customer needs, behaviors, and experiences to generate ideas
- identify opportunities to develop new offerings or enhance existing ones
- recommend strategic adjustments to the Beyond Road Business Line’s go-to-market strategy
- define, design, and deploy market research and/or customer insights studies
- challenge existing research practices, identify opportunities for new research methods, and conduct ad hoc analyses
- gather insights on behaviors, usage patterns, needs, expectations, the customer journey
- evaluate relevant digital sources and methods to generate insights on target customers
- collect and structure quantitative and qualitative data, develop tracking dashboards, and identify data-driven growth opportunities
Requirements
- Master’s degree in marketing, economics, engineering, or computer science
- at least 7 years of experience in a similar role
- comfort working in a bilingual (French and English) environment, both spoken and written
- strong understanding of customers and their needs to create new differentiation opportunities
- ability to perform a range of quantitative analyses (analytical thinking, data exploration, and data analysis)
- enjoy turning data into clear, concise stories and providing guidance on key decisions (data visualization and presentation)
- ability to work in cross-functional teams, understanding your environment and building and maintaining your network
- occasional availability to travel to visit colleagues in Europe and the United States
Benefits
- hybrid work – 3 days per week in our brand new, downtown Montreal offices
- collaboration with colleagues around the world
- support for professional development
- stimulating role within a highly innovative company
- employee assistance program
- product discounts
- various activities and opportunities to get involved
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