Senior data science engineer optimizing MindBridge’s audit-risk models for enterprise customers. Advising on configurations, explainability, diagnostics, and product-boundary escalations.
Responsibilities
Provide applied data science expertise within the Success Engineering team
Configure and tune existing models, assess their application to customer data, investigate model behavior and results, and translate findings into practical solutions
Maintain deep working knowledge of MindBridge's detection methodologies, scoring logic, risk indicators, and ensemble outputs
Serve as the technical resource within Success Engineering for model and ensemble questions
Partner with Product, Engineering, and AI/ML teams on model changes, limitations, capability shifts, and configurability gaps
Maintain authoritative understanding of model and ensemble configurability boundaries
Map customer business value requirements to available configuration options and explain achievable outcomes
Evaluate post-launch requests to add, modify, or reconfigure control points or ensembles
Define data requirements for proposed configurations, including fields, quality, volume, and structure
Recommend configurations aligned with customer control objectives and supported product capability
Explain model and ensemble behavior to finance, audit, and compliance stakeholders
Support customers in justifying or defending MindBridge outputs
Diagnose whether underperformance results from data quality, configuration, or product limitations, and recommend fixes
Distinguish configuration questions from requests requiring new product capability and route escalations through Product/Engineering governance
Convert recurring questions into FAQs, decision guides, and training material
Provide bounded, consultative, time-boxed subject-matter-expert support to Delivery Services for novel configurations without owning implementation deliverables
Requirements
5+ years of applied experience in data science, analytics engineering, or a closely related technical discipline, ideally supporting enterprise software customers after implementation
Working knowledge of statistical and machine learning techniques used in anomaly and risk detection, including scoring models, ensemble/combination methods, and outlier detection
Strong SQL, Python, and data literacy
Ability to independently investigate whether a data set can support a proposed control point or ensemble configuration
Demonstrated ability to translate technical model behavior into actionable terms for non-technical finance, audit, or compliance stakeholders
Direct experience working with enterprise customers on technical questions in a support, technical account management, implementation, or applied customer-facing data science capacity
Ability to partner directly with Engineering and AI/ML teams as a peer
Comfort operating within defined product boundaries and escalating product gaps rather than building workarounds
Experience in audit, internal controls, financial risk, or fraud analytics
Familiarity with explainability and interpretability expectations in regulated or audit-facing environments
Experience producing FAQs, playbooks, or training materials for internal technical teams
Prior experience in a dedicated post-implementation optimization function
Background in ML engineering, applied statistics, or a related technical field with direct exposure to production model constraints
Fulfill requirements necessary to obtain full background check
Benefits
May be eligible for bonus awards
Full background check requirements must be fulfilled for employment
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