Mod Op is a full-service agency providing brand strategy, advertising, creative development and design, digital marketing, public relations, research, SEO, social media marketing, video production and web development to clients in both the B2C and B2B markets.
With offices in New York, Dallas, Los Angeles, Miami, Minneapolis, Kansas City, Portland and Panama City, Panama, Mod Op pairs data and innovation with expertise to best serve clients.

Mod Op

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security-engineer

Mod Op is a global marketing firm that combines AI, technology, creativity, and strategic consulting to provide its clients with innovative and effective solutions. The company focuses on a range of services including branding, advertising, AI implementation, digital experiences, media, public relations, and data services. Mod Op is known for its distinctive integration of artistic creativity with technical expertise, aiming to offer what some may view as an "unfair advantage" in business. By leveraging the latest advancements in AI and digital technologies, Mod Op helps clients navigate the complexities of modern marketing landscapes.

Mod Op is a full-service agency providing brand strategy, advertising, creative development and design, digital marketing, public relations, research, SEO, social media marketing, video production and web development to clients in both the B2C and B2B markets. With offices in New York, Dallas, Los Angeles, Miami, Minneapolis, Kansas City, Portland and Panama City, Panama, Mod Op pairs data and innovation with expertise to best serve clients.

- Manage day-to-day operation of an established SOC 2 Type II control environment 
- Own continuous evidence collection, documentation, and audit readiness 
- Coordinate third-party assessments, including penetration testing, and track remediation through completion 
- Maintain security policies, procedures, and control documentation as systems change 
- Work directly with auditors, Development, and the compliance-focused IT team to support audits and close findings 
- Create, assign, audit, and revoke IAM roles and service accounts across cloud platforms, ensuring least-privilege access.  
- Conduct vendor risk assessments, including security reviews and documentation tracking 
- Oversee infrastructure vulnerability scanning and enforce patch management SLAs across cloud and hosted environments 
- Lead and document quarterly access reviews across systems and cloud platforms 
- Implement and manage compliance automation platforms such as Vanta, Drata, or Secureframe 
- Automate evidence collection, access reviews, and compliance reporting processes 
- Build and maintain compliance dashboards to provide leadership visibility into control health and audit readiness 
- Measure and report efficiency gains achieved through compliance and security automation 
- Operate and maintain security controls for Microsoft Entra ID, AWS and Google Cloud Platform environments 
- Manage identity, access, and privilege controls across cloud and enterprise systems, including GCP IAM roles, policies and service accounts 
- Ensure secure configuration, hardening, and access reviews are performed regularly 
- Manage Entra ID, AWS and GCP security logging, monitoring, and alerting 
- Investigate and respond to security alerts and incidents 
- Perform root cause analysis and implement corrective actions 
- Investigate and remediate access-related incidents, including misconfigured roles or unauthorized permissions.  
- Leverage AI-powered security tools for threat detection, anomaly identification, and alert triage 
- Implement and maintain security controls within development and automated build and deployment processes 
- Partner with Development on vulnerability management, code scanning, and application security 
- Apply security controls and governance for AI systems, including data access, model usage, and risk management 
- Monitor application usage and spend across agency-hosted environments for internal and client-facing applications 
- Define acceptable usage thresholds and budget bands for applications and environments 
- Implement alerts, automation, and reporting for usage or cost variances 
- Investigate, resolve, and document usage and budget variances 
- Own application budgets related to hosted environments and route issues or overages to appropriate stakeholders 
- Support onboarding of new agencies and clients by evaluating applications, technologies, and usage requirements 
- Assess security, compliance, and SOC 2 Type II impact to existing environments 
- Estimate infrastructure usage and cost impact and align onboarding to established usage and budget bands 
- Support client data ingestion, migration, and validation, ensuring security and data integrity 
- Manage client offboarding activities, including sunsetting services and archiving or securely deleting data 
- Partner with Development and the compliance-focused IT team to ensure onboarding and offboarding meet security, compliance, and operational standards 
- Support account manager’s escalations related to security, access, or consent requirements. 
- Serve as a hands-on security manager and subject matter expert 
- Collaborate closely with Development and the compliance-focused IT team on security and audit activities 
- Provide clear documentation and practical guidance to internal stakeholders 
- Serve as the primary point of contact for access requests and permission-related troubleshooting.

Systems and Data Security Manager

Systems and Data Security Manager at Mod Op overseeing IT security operations and compliance. Managing SOC 2 Type II compliance and cloud security across systems and environments.

product-manager

• collaborate with Senior Product Manager to develop go-to-market strategy, plan and execute the GTM launch strategy. (positioning, pricing and messaging)
• Maintain a dynamic product roadmap that supports modular innovation, enabling combinations of agents to power bespoke client solutions.
• Collaborate with clients and internal stakeholders to co-create new ways of working—where AI augments human creativity and decision-making to deliver differentiated value.
• Use deep understanding of CRM, marketing automation, and data platforms to design productized innovations that automate workflows and improve access to data and insights.
• Build and prioritize products and complex product roadmaps, setting priorities and delivering on-time solutions.
• Translate strategic concepts into actionable product experiences and MVPs.
• Collaborate with IT, data engineers, architects, and data scientists to design solutions within scalable and secure environments.
• Partner with engineering, design, and data science to ensure solutions are scalable, secure, and aligned with business outcomes.
• Develop frameworks for agent evaluation and observability, ensuring quality, accuracy, and compliance across multi-agent interactions.
• Collaborate with product owners, business leaders, and clients to baseline processes and workflows through marketing technology stacks.
• Leverage data for informed decisions on product direction, pricing strategy and technical trade-offs.

Product Manager – AI Systems

Mid-level Product Manager developing AI-enabled marketing platforms at Mod Op. Collaborating with cross-functional teams to design innovative workflows and solutions in a hybrid environment.

• Set the vision and roadmap for Mod Op’s AI agent architecture—defining how individual and networked agents automate and augment workflows across creative, strategy, media, and analytics.
• Develop go-to-market strategy, plan and execute the GTM launch strategy. (positioning, pricing and messaging)
• Maintain a dynamic product roadmap that supports modular innovation, enabling combinations of agents to power bespoke client solutions.
• Collaborate with clients and internal stakeholders to co-create new ways of working—where AI augments human creativity and decision-making to deliver differentiated value.
• Use deep understanding of CRM, marketing automation, and data platforms to design productized innovations that automate workflows and improve access to data and insights.
• Build and prioritize products and complex product roadmaps, setting priorities and delivering on-time solutions.
• Translate strategic concepts into actionable product experiences and MVPs.
• Collaborate with IT, data engineers, architects, and data scientists to design solutions within scalable and secure environments.
• Partner with engineering, design, and data science to ensure solutions are scalable, secure, and aligned with business outcomes.
• Develop frameworks for agent evaluation and observability, ensuring quality, accuracy, and compliance across multi-agent interactions.
• Collaborate with product owners, business leaders, and clients to baseline processes and workflows through marketing technology stacks.
• Leverage data for informed decisions on product direction, pricing strategy and technical trade-offs.

Senior Product Manager – AI Systems

Senior Product Manager overseeing AI-driven platforms for marketing automation and CRM, driving innovation and dynamic solutions in a hybrid setting.

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Systems and Data Security Manager

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Product Manager – AI Systems

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Senior Product Manager – AI Systems

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