Operations Excellence Analyst optimizing support operations for Motorola Solutions. Involved in data analysis, insights generation, and cross-functional collaboration to enhance operational efficiency.
Responsibilities
Optimize global support operations by analyzing challenges and providing insights
Conduct data analysis to identify patterns
Create visualizations for executive decision-making
Collaborate with cross-functional teams for operational efficiency
Prepare presentations for leadership
Requirements
High School Diploma
2+ years of experience in data analysis or operational optimization
Data Visualization using Tableau
Data Mining from ITSM tools including Salesforce, ServiceNow, and Purecloud
Presentation Software proficiency (PowerPoint or Google Slides)
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