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About the role

  • Operations Excellence Analyst optimizing support operations for Motorola Solutions. Involved in data analysis, insights generation, and cross-functional collaboration to enhance operational efficiency.

Responsibilities

  • Optimize global support operations by analyzing challenges and providing insights
  • Conduct data analysis to identify patterns
  • Create visualizations for executive decision-making
  • Collaborate with cross-functional teams for operational efficiency
  • Prepare presentations for leadership

Requirements

  • High School Diploma
  • 2+ years of experience in data analysis or operational optimization
  • Data Visualization using Tableau
  • Data Mining from ITSM tools including Salesforce, ServiceNow, and Purecloud
  • Presentation Software proficiency (PowerPoint or Google Slides)
  • Critical Thinking
  • ITIL Framework knowledge
  • Communication Skills

Benefits

  • Health insurance
  • Paid time off
  • Flexible work arrangements
  • Professional development

Job title

Job type

Full Time

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

High School Diploma

Tech skills

ITSMServiceNowTableau

Location requirements

HybridVancouverCanada

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