About the role

Staff full-stack engineer building Thunderbolt, Thunderbird’s open-source enterprise AI client. Shipping integrations, customizations, and deployments for technical partners and enterprise customers.

Responsibilities

Build and ship full-stack features, integrations, and customer-specific customizations in the Thunderbolt codebase, from front-end UI through APIs, services, and deployment configuration.
Work directly with technical partners and enterprise customers to understand environments, requirements, and constraints, and turn them into technical plans and working software.
Support pilots, proofs of concept, and early production deployments, including partner-hosted and customer-controlled environments.
Diagnose and fix complex issues across application, infrastructure, identity and access, integration, and data-access layers.
Maintain customer-specific customizations as the core product evolves.
Identify customer requests that should become general product capabilities.
Bring deployment feedback into roadmap and prioritization discussions.
Write documentation, deployment guidance, and runbooks for partners.
Use AI-assisted development tools while maintaining quality, security, and maintainability.
Help land Thunderbolt’s first enterprise deployments and reduce custom work for future deployments.

10+ years of professional software engineering experience, including significant time building and shipping production applications with Staff-level scope and impact.
Strong full-stack engineering skills, including modern TypeScript or JavaScript, component-based front-end frameworks, and back-end services, APIs, and integrations.
Meaningful experience working directly with customers, partners, or systems integrators in a technical capacity where you also wrote the code.
Experience building or supporting AI-enabled applications, such as LLM platforms, RAG systems, agents, enterprise search, or data connectors.
Solid understanding of enterprise deployment concerns, including authentication and identity providers, access control, self-hosted and hybrid infrastructure, observability, and reliability.
Judgment about when to build something custom, generalize it into the product, or push back on a request.
Clear communication skills with technical implementers and non-technical stakeholders.
Strong collaboration skills with product managers, designers, engineers, and other cross-functional stakeholders.
Comfort operating independently in an early-stage product where requirements, architecture, and processes are still taking shape.
Permanent work authorization in Canada; visa sponsorship is not provided.