Senior Design Lead guiding complex product design projects, teams, and client relationships. Shaping design strategy and coaching designers at a people-focused design consultancy.
Responsibilities
Lead multiple complex design projects or workstreams, defining approaches, deliverables, and timelines
Guide teams through ambiguity and maintain alignment and collaboration
Maintain consistent design judgment and critical rigor
Coach direct reports, leads, and senior designers
Strengthen design thinking across team projects
Own client relationships, manage expectations, address concerns, and escalate strategic decisions as needed
Establish and articulate design strategy aligned with business goals
Align with senior clients on future-state vision
Advocate for and defend design decisions with senior stakeholders
Translate design rationale for executive audiences
Manage direct reports and client relationships
Requirements
Proven 8 years full-time industry experience as a product designer
4+ years of people management experience
Portfolio we can access
Must have a minimum 3-hour overlap with Toronto EST timezone
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