PMO Operations Lead

Posted 3 days ago

Apply Now

Resume Score

Check how well your resume matches this job before you apply.

Sign in to check score

About the role

  • PMO Operations Lead standardizing governance and portfolio operations for Nesto Cloud’s B2B mortgage technology platform. Automating Wrike-based planning, reporting, resource visibility, and project quality controls.

Responsibilities

  • Own and maintain standardized planning and reporting templates across projects
  • Define and improve standard usage of project management tools, especially Wrike
  • Ensure new projects are set up in Wrike with the standard structure from kickoff
  • Version-control template changes and deploy standards through change management plans
  • Act as the internal Wrike expert for structures, custom fields, dependencies, and workflows
  • Conduct recurring reviews of active project plans and flag structural issues to Project Managers
  • Review and challenge project plans for sequencing, risks, assumptions, and completeness
  • Surface cross-project patterns and resource conflicts
  • Maintain a rolled-up portfolio view of project status, risks, and resourcing load
  • Prepare portfolio-level summaries for the PMO Director
  • Automate recurring reporting and project setup through Wrike, dashboards, scripting, and connectors
  • Build early-warning triggers for overdue tasks and at-risk dependencies

Requirements

  • 8+ years of professional experience, including 5+ years hands-on in project or program management
  • Project operations or PMO background
  • Hands-on ownership and configuration of a PPM tool such as Wrike
  • Experience configuring structures, custom fields, dependencies, and workflows
  • Process and automation mindset, including automation built with AI
  • Ability to constructively challenge Project Manager plans and identify real risks
  • Structured communication and portfolio-level reporting skills
  • Ability to work across teams without formal authority
  • Experience using AI tools such as Claude or Gemini
  • Change management experience rolling out processes or tools
  • Facilitation skills for workshops and retrospectives
  • PMP, Certified ScrumMaster, and/or other agile PM certifications are nice-to-have
  • Experience with financial institutions, mortgage or lending technology, or regulated B2B environments is nice-to-have
  • French is an asset, not a requirement
  • Successful background, criminal, and reference checks required before offer

Benefits

  • Comprehensive extended health, dental, and vision coverage, featuring 100% drug coverage
  • $1,500 combined annual Health & Wellness Spending Account
  • 4 weeks of vacation
  • 8 personal floater days
  • Group RRSP/DPSP plan with competitive company-matching contributions
  • Telemedicine services via Dialogue
  • Coverage for licensed practitioner services
  • Maternity and Parental Leave Top-Up programs
  • Remote work; no fixed in-office days
  • Access to any company office for remote team members

Job title

Job type

Full Time

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

PMP

Location requirements

HybridMontrealCanada

Report this job

Found something wrong with the page? Please let us know by submitting a report below.