Weekend Care Designer / Care Coordinator – Home Care

Posted 2 weeks ago

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About the role

  • Weekend Care Designer leading client experience at Nurse Next Door Mississauga. Coordinating caregiver support and ensuring quality home care services every weekend.

Responsibilities

  • Serve as the primary Care Designer during weekends
  • Respond promptly to all new client inquiries received by phone, email, website, or referral partners
  • Conduct complimentary in-home or virtual care consultations
  • Attend first visits to ensure successful starts of care
  • Build trusting relationships with clients and families from their first interaction
  • Coordinate caregivers, schedules, and urgent staffing requirements
  • Support caregivers with operational and client-related questions
  • Collaborate with hospitals, physicians, Ontario Health atHome, retirement residences, and other healthcare partners
  • Complete documentation in AlayaCare, HubSpot, and related systems
  • Coordinate seamless handoffs for consultations requiring weekday follow-up
  • Work closely with the weekday leadership team to ensure continuity of care
  • Identify opportunities to expand services while always acting in the best interests of clients and families
  • Deliver the premium experience Nurse Next Door Mississauga is known for

Requirements

  • Required experience coordinating home care or community healthcare services
  • Excellent communication and interpersonal skills
  • Strong organizational and problem-solving abilities
  • Ability to work independently
  • Professional, compassionate, and calm under pressure
  • Valid Ontario driver's licence
  • Comfortable driving throughout Mississauga and surrounding areas as required
  • Preferred RPN or RN designation
  • Experience as a Care Coordinator, Care Designer, or Clinical Coordinator
  • Experience using AlayaCare
  • Experience using HubSpot or another CRM
  • Experience conducting in-home consultations
  • Experience attending first visits for new home care clients

Benefits

  • Company vehicle provided for approved business travel during scheduled weekend shifts
  • Guaranteed minimum of four paid hours each Saturday and Sunday
  • Additional paid hours for consultations, first visits, and operational support beyond the guaranteed coverage

Job title

Job type

Part Time

Experience level

Mid levelSenior

Salary

CA$28 - CA$35 per hour

Degree requirement

No Education Requirement

Location requirements

HybridMississaugaCanada

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