We’re a tight-knit team of fearless entrepreneurs and diverse waybuilders redefining how used cars are bought and sold everyday.
We make wholesale easy so our customers can be more successful – by building the world’s greatest digital marketplaces for used vehicles.
Our team helps the world’s largest OEMs, dealers, fleet operators, rental companies and financial institutions drive their businesses forward everyday.
Looking for your next adventure? From creative design to engineering, software development to manufacturing, to marketing and finance - your journey can start here.
Explore our roles today:
corporate.openlane.com/careers

OPENLANE

Browse and apply for open jobs at OPENLANE.

security-engineer

OPENLANE is a company that builds digital marketplaces for used vehicles, catering to regions such as the US, Canada, and Europe. They provide a range of services including finance floorplan and inventory financing solutions, technology platforms that drive results, and comprehensive end-to-end solutions to support automotive businesses. Notable brands include OPENLANE US, Canada’s largest digital wholesale marketplace for used vehicles, and OPENLANE Europe, a leading digital platform in Europe and the UK. OPENLANE also offers solutions like Velocicast for wholesale and retail auctions, autoniq for vehicle history evaluation, AutoVIN for vehicle inspections, and CarsArrive for vehicle shipping services. They support independent dealers with financing and provide various automotive services including high-tech locksmith solutions, recovery management, and compliance services.

We’re a tight-knit team of fearless entrepreneurs and diverse waybuilders redefining how used cars are bought and sold everyday. We make wholesale easy so our customers can be more successful – by building the world’s greatest digital marketplaces for used vehicles. Our team helps the world’s largest OEMs, dealers, fleet operators, rental companies and financial institutions drive their businesses forward everyday. 

Looking for your next adventure? From creative design to engineering, software development to manufacturing, to marketing and finance - your journey can start here. 

Explore our roles today:
corporate.openlane.com/careers

• Ensure the safety of people, the yard, and the buildings used by our facility
• Maintain the perimeter of the auction
• Verify access authorizations for staff, customers, carriers, and suppliers
• Conduct surveillance rounds and security patrols
• Inventory, record, and store personal belongings found in impounded vehicles
• Perform stock check-in/check-out using a handheld device as needed
• Consult AuctionTrac data for customers and direct them to the exact location of vehicles in the yard
• Provide excellent customer service by assisting dealers with various procedures and requests

Bilingual Security Agent

Bilingual Security Agent ensuring the safety of people and property for OPENLANE. Responsibilities include surveillance, access control, and customer service at the facility.

bilingual

• Apply your diagnostic skills to verify vehicle condition data from inspection reports, confirming accuracy and identifying potential discrepancies.
• Investigate customer arbitration claims and resolve them by serving as a neutral technical expert.
• Maintain proactive, clear communication with customers, ensuring they understand the technical basis for resolutions.
• Educate customers and internal teams on best practices and reasonable expectations regarding vehicle condition, repairs, and reconditioning.
• Translate customer problem descriptions into technical assessments, clarifying mechanical, cosmetic, or title-related concerns.
• Understand and resolve issues related to vehicle registration, liens, and odometer disputes.
• Use analytics to identify trends and opportunities to improve the customer experience and productivity.
• Act as a mediator in disputes and negotiate repairs or pricing to reach mutually acceptable solutions, ensuring customer satisfaction and buyer retention.
• Collaborate with inspection and quality control teams to provide feedback and effectively manage policies and goodwill loss.
• Stay up to date with evolving arbitration policies and best practices through relevant legislation across Canadian provinces.

Bilingual Automotive Technical Specialist – Claims Resolution

Bilingual Automotive Technical Specialist for claims resolution. Providing technical input and ensuring fair dispute resolutions in automotive marketplaces.

• Manage key accounts and projects: Oversee day-to-day project operations and manage VIP dealer accounts to ensure they meet performance targets.
• Coordinate auction logistics: Manage tasks related to auction days by assisting with lane setup, vehicle tagging, and run number reservations.
• Support sales and financial processes: Help resolve “If Bids” quickly, facilitate the delivery of checks to sellers, and ensure reserve prices and disclosures are accurate.
• Collaborate with cross-functional teams: Serve as a liaison across departments, working with the sales team to market inventory and with dealer registration to facilitate onboarding and account updates.
• Provide strategic insights: Monitor on-site inventory to make sales/disposition recommendations, track local competition to suggest competitive strategies, and provide feedback to management to improve the customer experience.
• Perform administrative duties: Complete clerical and digital data-entry tasks. Use OPENLANE’s CRM to log calls, generate reports, and train customers on our systems.

Bilingual Dealer Relations Coordinator

Coordinator managing dealer relations for the automotive remarketing industry. Supporting sales team and improving customer experience with operational oversight and project management.

backend-engineer

• Continuously work on enhancing core offerings.
• Lead technical discussions on software architecture and testing to ensure that we do not compromise on quality and performance.
• Collaborate with cross-functional teams to construct and maintain high-value core system components, leveraging multiple technology stacks.

Senior Software Engineer, C# .NET

Sr. Software Engineer joining OPENLANE's global tech team. Responsible for developing cloud-native APIs, enhancing core systems, and leading technical discussions.

• Apply your diagnostic acumen to verify vehicle condition data from inspection reports, confirming accuracy and identifying potential discrepancies.
• Investigate and resolve customer arbitration claims by serving as a neutral technical expert.
• Maintain proactive and clear communication with customers, ensuring they understand the technical basis for resolutions.
• Educate customers and internal teams on best practices and reasonable expectations regarding vehicle condition, repairs, and reconditioning.
• Translate customer descriptions of issues into technical assessments, clarifying mechanical, cosmetic, or title-related concerns.
• Understand and resolve issues with regards to vehicle registration, liens, and odometer disputes.
• Utilize analytics to identify trends and opportunities for enhancing customer experience and productivity.
• Mediate disputes and negotiate repairs or pricing to reach mutually agreeable solutions, ensuring customer satisfaction and buyer retention.
• Collaborate with inspection and quality control teams to provide feedback and manage policy and goodwill loss effectively.
• Stay up to date on evolving arbitration policies and best practices through relative legislation for various provinces across Canada.

Bilingual Automotive Technical Specialist, Claim Resolutions

Bilingual Automotive Technical Specialist resolving claims and verifying technical vehicle conditions. Role involves hands-on diagnostics and customer relations in the automotive arena.

salesforce-administrator

• Manage all aspects of user and license administration including setup, deactivation, roles, profiles, permissions, and sharing rules.
• Perform Salesforce configuration changes including workflows, flows, approval processes, page layouts, record types, dynamic layouts, apps, actions, dashboards, and reports.
• Oversee sandbox environment management and deployment readiness.
• Gather and translate business requirements into best practice, scalable solutions with a focus on exceptional user experience.
• Partner with Product Managers and stakeholders to identify requirements and communicate platform updates.
• Conduct data management activities to ensure data accuracy and integrity, implementing automation and validation rules.
• Perform system maintenance including security reviews, release updates, and health checks.
• Manage user support tickets and provide timely resolutions.
• Monitor and drive user adoption, providing ongoing user training and support.
• Develop and maintain technical documentation and training materials.
• Integrate and manage connected applications such as DocuSign, Conga, Simpplr, and Five9.
• Stay engaged in the Salesforce community and pursue continuous professional development.

Salesforce Administrator

Salesforce Administrator managing user administration and platform optimization for OPENLANE. Collaborating with cross-functional teams to deliver impactful solutions for enhancing user experience.

We’re a tight-knit team of fearless entrepreneurs and diverse waybuilders redefining how used cars are bought and sold everyday. We make wholesale easy so our customers can be more successful – by building the world’s greatest digital marketplaces for used vehicles. Our team helps the world’s largest OEMs, dealers, fleet operators, rental companies and financial institutions drive their businesses forward everyday. Looking for your next adventure? From creative design to engineering, software development to manufacturing, to marketing and finance - your journey can start here. Explore our roles today: corporate.openlane.com/careers

OPENLANE

About the company

Open jobs

6 jobs found

Bilingual Security Agent

OPENLANE

Bilingual Automotive Technical Specialist – Claims Resolution

OPENLANE

Bilingual Dealer Relations Coordinator

OPENLANE

Senior Software Engineer, C# .NET

OPENLANE

Bilingual Automotive Technical Specialist, Claim Resolutions

OPENLANE

Salesforce Administrator

OPENLANE