Licensing Administrator processing licences, payments and public inquiries for the City of Hamilton. Reviewing applications, maintaining records and supporting legal and by - law enforcement proceedings.
About the role
- IFS Administrator supporting individual insurance advisors, client service, and new business processing. Maintaining compliant records and coordinating applications with clients, carriers, and internal teams.
Responsibilities
- Process client service requests and prepare documentation, correspondence, and follow-up communications
- Coordinate with clients, carriers, and internal stakeholders to resolve service inquiries and maintain current client records
- Prepare, review, and submit new business applications
- Monitor applications through underwriting and approval, following up on outstanding requirements
- Provide advisors with updates on applications, service requests, and file status
- Support advisor operations through meeting preparation, onboarding administration, and documentation coordination
- Maintain organized electronic records compliant with privacy, regulatory, and internal standards
- Support reporting, data tracking, and process improvement initiatives
Requirements
- 2+ years of administrative experience in insurance, wealth management, financial services, or benefits
- Experience in Individual Insurance is a must
- Strong working knowledge of Excel, DocuSign, and Copilot
- Strong attention to detail
- Ability to maintain accurate, complete, and organized files
Benefits
- Competitive salaries
- Comprehensive group benefits plan
- Generous retirement savings plan
- Inclusive and accessible work environment
- Accommodation or alternative posting format upon request
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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