Senior Genesys engineer managing routing, IVR, and omnichannel integrations for Forward Financing, a fintech lender. Optimizing customer and agent contact - center experiences across voice, SMS, and email.
About the role
- Senior Systems Engineer designing, developing, and integrating complex chromatography systems at PerkinElmer. Collaborating with multidisciplinary teams to enhance analytical solutions in a laboratory setting.
Responsibilities
- At Systems level, design, development and integration of GC and LC hardware, firmware, software, with an emphasis on GC systems.
- Work closely with electronics, mechanical, firmware, and software design engineers to create integrated chromatography systems.
- Work closely with supplier engineers on the design of specialized components of chromatography systems.
- Assembly and testing of prototype chromatography systems and/or components.
- Development of performance specifications and test procedures for chromatography-based instrument systems.
- Support chromatography applications scientists and applications development.
- Preparation of internal technical reports and documentation
- Assist transfer to production of successful prototype/R&D pilot designs, including training and support of production engineers.
- Development and maintenance of functional requirements for NPI projects.
Requirements
- Master’s degree in Analytical Chemistry, Physical Chemistry, Chemical Physics, or Experimental Physics (Ph.D. degree is preferred)
- 5 or more years of experience in analytical system hardware, firmware, software, and/or applications development, with an emphasis on chromatography systems.
- Demonstrated skill developing prototype chromatography-based instruments, including performance specifications and test procedures.
- Demonstrated skill troubleshooting scientific instrumentation, with an emphasis on chromatography systems.
- Demonstrated skill preparing internal technical reports and presentations.
- Demonstrated ability to interface with a multi-disciplinary technical team of scientists, hardware engineers, and firmware/software engineers.
- Excellent oral and written communication skills
- Must be able to work in a laboratory environment, including manipulating tools, instruments and components.
- Must be able to handle hazardous chemicals and chemical waste as required, in keeping will all local safety regulations.
Benefits
- Health insurance
- Professional development opportunities
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