Risk and controls consultant leading integrity, compliance, and quality controls for PLATO’s public-sector and financial-services technology solutions. Translating risks into requirements and operational processes.
Responsibilities
Lead integrity and quality control implementation across the Social Security Solution
Identify integrity, compliance, operational, and business risks and translate them into business requirements, processes, and operational controls
Collaborate with business and technology stakeholders to support solution design and delivery
Facilitate workshops, gather requirements, and lead stakeholder and client discussions
Prepare presentations and communicate recommendations to project teams and clients
Develop and recommend risk mitigation strategies, quality controls, and compliance measures
Contribute to continuous improvement of integrity, compliance, and quality practices
Work within a matrixed environment to negotiate and support complex solution outcomes
Partner with cross-functional teams to embed integrity and quality objectives throughout the solution lifecycle
Provide guidance and mentorship to junior team members
Support delivery of complex public sector and financial services solutions
Requirements
3+ years of experience implementing citizen-facing public service solutions (Social Security, Social Services, Taxation, Customs, Grants, or similar) or banking/financial services solutions
Experience with business process design and requirements gathering
Experience preparing presentation materials and leading client discussions
Strong stakeholder facilitation and workshop leadership skills
Experience working in a matrixed environment and negotiating complex solutions
Strong analytical and problem-solving skills with the ability to assess risks and translate them into actionable requirements, processes, and controls
Security Clearance: Reliability or higher is required at time of application
Benefits
Collaborative environment
Mentorship and knowledge-sharing
Inclusive hiring practices
Recruitment accommodations
Opportunity to contribute to complex, real-world client projects
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