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About the role

  • Finance Contracts Analyst reviewing contracts, pricing, and subscription data for PointClickCare’s healthcare technology platform. Improving billing accuracy, revenue integrity, reconciliations, and financial workflows.

Responsibilities

  • Review and analyze customer contracts, amendments, and pricing arrangements to ensure billing and revenue accuracy in accordance with contractual terms
  • Prepare and reconcile billing data, subscription activity, and supporting documentation for monthly billing and revenue processes
  • Validate rates, discounts, terms, and special conditions across simple and complex contract structures
  • Identify variances, discrepancies, and potential revenue leakage, and collaborate with internal teams to investigate and resolve issues
  • Partner with Customer Success, Sales, and Accounts Receivable teams to support customer inquiries, disputes, and contract interpretation
  • Support credit and adjustment requests through detailed analyses and reconciliations aligned with established policies
  • Contribute to process documentation, standardization, and continuous improvement initiatives
  • Improve workflows and identify automation opportunities
  • Participate in system testing, data quality initiatives, and cross-functional projects that improve billing accuracy and operational efficiency
  • Report directly to the Finance Enablement Manager
  • Collaborate across Finance, Sales, Customer Success, and Revenue Operations to resolve discrepancies, support revenue integrity, and improve financial processes

Requirements

  • 2–5 years’ experience in billing, financial analysis, subscription management, or similar fields
  • Strong computer ability in a Windows environment
  • Proficiency with Microsoft Office, including Word, Excel, and Outlook
  • Ability to work with large volumes of complex data across multiple systems, including Tableau, JIRA, and Excel Reporting
  • AI fluency and/or use of M365 Copilot
  • Bachelor’s degree in accounting or finance preferred
  • Experience with NetSuite and Salesforce preferred
  • Strong analytical capabilities
  • Meticulous attention to detail
  • Ability to communicate complex financial information clearly to technical and non-technical stakeholders
  • Ability to reside within commutable distance of the Mississauga, Ontario office and attend required office events

Benefits

  • Benefits starting from Day 1
  • Retirement Plan Matching
  • Flexible Paid Time Off
  • Wellness Support Programs and Resources
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
  • Continuous Development Support Program
  • Employee Assistance Program
  • Allyship and Inclusion Communities
  • Employee Recognition
  • Bonus
  • Accommodations available upon request for candidates with disabilities

Job type

Full Time

Experience level

JuniorMid level

Salary

CA$64,000 - CA$71,000 per year

Degree requirement

No Education Requirement

Tech skills

Tableau

Location requirements

HybridMississaugaCanada

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