Senior People Operations Generalist scaling HR systems and employee processes. Supporting Prenuvo’s proactive healthcare mission across Canadian teams and clinics.
Responsibilities
Continuously improve People Operations processes including onboarding, offboarding, worker data management, promotions, transfers, and leaves of absence
Advise managers and employees on company policies, procedures, and compliance requirements
Maintain HRIS data integrity through regular audits and corrective actions
Troubleshoot HRIS and People & Culture systems issues, data discrepancies, integration failures, and access issues with IT or vendors
Support system upgrades and new module rollouts through user acceptance testing and documentation
Train People & Culture team members and managers on proper system use
Generate complex people analytics reports and workflows for leadership and compliance purposes
Lead or support cross-functional projects including performance and compensation cycles, system implementations, and policy changes
Draft and update standard operating procedures, policies, and internal People Operations resources
Partner with legal and compliance teams on employment law adherence
Escalate and address complex employee relations questions with People & Culture Business Partners
Manage remote work abroad due diligence and support immigration cases and international relocations by coordinating with legal partners and tracking case status
Mentor junior People Operations team members
Maintain confidentiality and exercise sound judgment with sensitive employee information
Requirements
5+ years of experience in HR/People Operations, HRIS administration, or related Generalist experience
Strong working knowledge of Canadian employment law and HR compliance requirements
Hands-on experience with HRIS platforms such as Rippling, Workday, BambooHR, ADP, or similar
Ability to manage multiple projects simultaneously with strong attention to detail
Excellent written and verbal communication skills
Strong analytical skills and comfort working with data, spreadsheets, and reporting tools
Process-improvement mindset
High degree of discretion and professionalism when handling confidential information
Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent practical experience
Legally authorized to work in Canada at the time of hire and must not require employer sponsorship for a work visa, current or future
Successful candidates must undergo a background check
Experience supporting benefits administration, leave management, and/or compensation processes is a plus
CPHR, PHR, SHRM-CP, or similar HR certification preferred but not required
Experience in a high-growth or scaling company environment is nice to have
Global company people operations experience is nice to have
Familiarity with payroll processes and systems integration is nice to have
Experience building or improving employee self-service resources is nice to have
Experience managing global mobility and immigration programs is nice to have
Benefits
Whole-body scans as part of employee benefits
Growth opportunities
Weekly team gatherings to connect, share, and socialize
Flexible vacation policy
Comprehensive health, dental, and vision benefits, including Mental Health coverage
Eligible Canadian employees can access RRSP and TFSA retirement savings plans with immediate, optional enrollment
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