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About the role
- Business Operations Lead strengthening process, compliance, vendor management, and AI operations. Helping Quandri transform insurance agencies and brokerages with vertically focused AI.
Responsibilities
- Build and adopt operational processes and systems that support company growth
- Own the SOC 2 security and compliance program, including evidence collection, policy authorship, access and control reviews, audit readiness, Drata operations, and the incident response playbook
- Partner with IT and distinguish responsibilities from SecOps-owned infrastructure security, technical control implementation, and vulnerability management
- Build and run the vendor lifecycle, including intake, risk review, security assessment, approval, renewal, and offboarding
- Design vendor approval authority matrices and partner with Legal on legal-review triggers
- Drive vendor consolidation and spend rationalization
- Lead rollout, training, and follow-through for new processes and tools
- Execute cross-functional special projects such as pricing analysis, vendor consolidation business cases, GTM efficiency analysis, and operational model builds
- Identify high-impact AI use cases and roll out AI tooling and shared resources
- Design and build agentic workflows that become part of Quandri's operating model
- Report to and partner closely with the Head of Finance & Operations
- Work alongside Legal Counsel and collaborate with Finance, Product, Operations, IT, SecOps, and enablement teams
Requirements
- Sharp critical thinking and analytical skills
- Track record of designing, building, and running operational processes
- Active AI user with a point of view on what works and drive to develop AI expertise
- Comfort with SOC 2, ISO 27001, or a similar security and compliance program
- Understanding of controls, exceptions, and evidence requests
- Ability to work in ambiguous environments and implement appropriate structure
- Strong communication across leadership, engineering, vendors, and other levels
- High-agency builder's instinct
- Bonus: startup experience
- Bonus: hands-on SOC 2 compliance experience, ideally with Drata or a comparable platform
- Bonus: experience owning vendor management or procurement at a scaling company
- Bonus: experience building agentic or AI-assisted internal workflows
Benefits
- Employee stock options, granted based off experience level upon hire and subject to a standard vesting schedule
- Comprehensive health benefits, including $500 Lifestyle Spending Account
- Four weeks of paid vacation per year
- Work anywhere in the world for 60 calendar days of the year
- Parental leave top-ups: 6 months for birthing parents, 8 weeks for non-birthing parents (up to $100,000 annual salary)
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