Co - Director of Care leading nursing operations, quality, and resident care for a Toronto long - term care organization. Managing infection control, compliance, medication safety, and nursing teams.
RB
Associate Director, Business & Performance Management, Global Markets Transaction Services
Posted 14 hours ago
About the role
- Associate Director optimizing performance, costs, and risk for RBC Capital Markets transaction services. Translating operational and financial data into executive insights and strategic recommendations.
Responsibilities
- Support the development and maintenance of performance measurement frameworks, including KPIs, metrics, and dashboards for the pillar
- Conduct business performance reviews and analytics, translating operational data into insights and recommendations for senior leadership
- Assist in defining and updating pillar KPIs with monthly monitoring and reporting
- Partner with finance, operations, and technology teams to ensure data quality standards and reporting infrastructure
- Support root cause analysis to identify performance gaps and inform strategic and tactical interventions
- Develop reporting tools and assist in creating business intelligence capabilities
- Support annual budgeting and financial planning, including headcount and resource analysis
- Monitor operating expenses, identify variances, and support corrective actions
- Develop business cases and ROI analyses for operational projects and improvements
- Identify and quantify cost optimization opportunities through process improvement analysis
- Assist with pillar NIE review and recommendations to reduce spend
- Support financial forecasting and reporting accuracy
- Monitor pillar KPIs, operational risk events, and audit findings, supporting escalation and resolution
- Assist in identifying, assessing, and mitigating operational and process risks
- Prepare materials and track KPIs, audits, regulatory reporting, and EUCs for the monthly Senior Leadership Forum
- Document current-state processes and monitor compliance with regulatory requirements
- Support process improvement initiatives and recommend simplification and efficiency opportunities
- Evaluate and monitor headcount and resource optimization
- Help ensure employee roles have clear, detailed, and updated procedures
- Support organizational assessments and resource allocation recommendations
- Collaborate with HR on workforce planning and organizational change management
- Collaborate with finance, operations, technology, and project management teams on capex projects and operational initiatives
- Facilitate communication and alignment between senior management, operations teams, and stakeholders
- Provide data-driven advice and recommendations to leadership
- Coordinate with project managers, business transformation, compliance, and risk management teams
Requirements
- Minimum 7+ years in business management, strategy, operations, or finance roles, with demonstrated experience in strategic planning, cross-functional coordination, and board/executive-level support
- Strong knowledge of financial planning, budgeting, variance analysis, and business economics; ability to interpret financial statements and translate financial data into strategic insights
- Advanced proficiency in Excel (modeling, data analysis, complex formulas) and PowerPoint (executive-level presentations); comfort with business intelligence and analytics tools
- Proven skills in story boarding and developing meeting materials used in executive-level decision making
- Proven ability to build credibility and influence with senior leaders; excellent communication skills (written and verbal); ability to navigate competing priorities and build consensus across functions
- Ability to synthesize complex information, identify root causes, think systemically, and develop actionable recommendations aligned with organizational objectives
- Demonstrated capability to conduct structured analysis, use data to inform decisions, and challenge assumptions constructively
- Prior experience in investment banking, trading, wealth management, or other Capital Markets functions; familiarity with CM business models and regulatory environment
- Experience driving organizational change initiatives, adoption of new processes, or transformational programs
- Familiarity with project management methodologies (Agile, Waterfall)
- Prior experience implementing or managing OKR frameworks or balanced scorecard approaches at scale
Benefits
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- Flexible work/life balance options.
- Opportunities to do challenging work.
- Opportunities to take on progressively greater accountabilities.
- Access to a variety of job opportunities across business.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
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