Managing Director leading DLG Markets’ agrifood events and platform business across North America. Driving strategy, partnerships, growth, team performance, and full P&L accountability.
About the role
- Director overseeing parking enforcement strategy, compliance, technology, and revenue protection for Impark, a North American parking management company. Leading multi-region operations, stakeholder relationships, performance analytics, and operational improvements.
Responsibilities
- Lead and manage parking enforcement operations across the organization’s portfolio
- Develop and execute enforcement strategies aligned with organizational goals
- Establish performance metrics, KPIs, and operational SOPs
- Ensure consistent application of parking rules, bylaws, regulations, and consumer protection requirements
- Oversee enforcement activities across multiple operating brands and regions
- Respond to escalated enforcement issues and complex cases
- Liaise with municipalities, law enforcement, and regulatory bodies
- Support audits, reporting, and legal proceedings related to violations
- Implement and manage enforcement technologies, including LPR systems, handheld devices, and citation software
- Analyze data to improve enforcement effectiveness and operational efficiency
- Partner with IT and vendors to enhance systems and reporting tools
- Support revenue protection, minimize leakage, and monitor citation issuance trends and reporting accuracy
- Assist with budgeting, forecasting, and cost control
- Address customer complaints and disputes related to enforcement actions
- Serve as an operational liaison between patrol operations, senior leadership, and technology vendors
- Promote fair, transparent, professional, and compliant enforcement practices
- Report to the Vice President of Enforcement & Shared Services
Requirements
- Bachelor’s degree in Business Administration, Public Administration, Criminal Justice, or related field (preferred)
- 7–10+ years of experience in parking operations, enforcement, or a related field
- 3–5+ years in a leadership or management role
- Strong leadership and team management skills
- Deep understanding of parking regulations and enforcement practices
- Experience with enforcement technology and data analytics
- Excellent problem-solving and decision-making abilities
- Strong communication and stakeholder management skills
- Ability to handle high-pressure situations and sensitive public interactions
- Must successfully pass a background check, in accordance with company policy and applicable laws
- Must be authorized to work in Canada and able to provide documentation verifying eligibility
- Combination of office and field environments
- May require travel between sites
- Availability for on-call support, including evenings and weekends as needed
Benefits
- Incentive Bonus Plan
- Medical, Dental, and Vision coverage for you and your family
- Basic Life and Accidental Death Insurance, with additional options for loved ones
- Short-Term Disability (STD)
- Long-Term Disability (LTD), based on employee group
- Employee Assistance Program (EAP) for mental health, financial, and legal support
- Registered Retirement Savings Plan (RRSP) with employer support, based on employee group
- Paid Vacation
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Director leading operational risk and resilience for Manulife’s Canadian retail bank. Managing controls, third - party risk, anti - fraud oversight, and resilience testing across channels.
Directeur.trice de compte chez Workleap, éditeur montréalais de logiciels Microsoft 365. Gestion du cycle de vente complet et développement de nouvelles affaires auprès de comités d’achat TI.
Tech consulting leader driving commercial data, analytics, and AI initiatives for Pharma and Life Sciences clients at Tiger Analytics. Leading solution design, BI delivery, data architecture, and executive stakeholder engagement.
Directeur de l’innovation développant de nouveaux produits et repositionnant des molécules pour renforcer le portefeuille pharmaceutique de Pendopharm. Pilotage des projets d’innovation de l’idéation à la soumission réglementaire, avec les communautés médicales et universitaires canadiennes.
Delivery Director leading Valiantys’ North American consulting and managed services operations. Scaling delivery standards, teams, client outcomes, and AI - enabled service workflows.
Email deliverability leader building authentication, reputation, and inbox - placement infrastructure for Postscript’s AI messaging platform serving Shopify brands. Advising customers and building the future deliverability team.
Senior Director modernizing JD Power’s Salesforce - led enterprise applications. Leading quote - to - cash transformation and teams supporting auto - data and analytics operations.
Director of Philanthropy driving major - gift fundraising for Food Banks Canada’s national food - bank network. Building donor pipelines, leading the Major Gifts team, and generating $2 - $3M annually.
Director shaping stakeholder experiences, partnerships, and sponsorship revenue for Invest Ottawa’s Bayview Yards innovation hub. Leading placemaking, events, tenant relations, and community engagement in Ottawa.