Customer Service Specialist assisting Alberta Blue Cross members with health - benefit and government - program inquiries from home. Educating customers on plans, claims, online services, and mobile - app resources.
About the role
- Administrative Support Specialist supporting sales teams at Robert Half in Mississauga. Managing communications, documents, and external client correspondence in a fast-paced environment.
Responsibilities
- Provide administrative support to the sales teams
- Act as primary support for sales teams
- Manage the Business Support Centre mailbox
- Preparing resumes, formal references and other documents as requested
- Keeping a clean and updated database (Salesforce)
- Post interviews communications and sending registration documents via eDocs
- Set up candidate for evaluations and manage the results
- Back up coverage to the Customer Support Specialist
- Support with external client and candidate correspondence
- Set up candidates on Skill Port
- Upload candidate resumes and miscellaneous documents to Salesforce record
Requirements
- 1+ years working in a customer service role
- Excellent oral, written and grammar skills
- Exceptional customer service skills
- Proven ability act with a sense of urgency and solve problems
- Strong Excel and Word skills
- Ability to establish and maintain effective relationships with team members, customers, and key stakeholders in a virtual/remote environment
- Strong personal brand
- Ability to work effectively in a continually changing environment and under high pressure
Benefits
- paid time off
- group health, life and disability insurance
- retirement savings plans
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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