Account Executive owning full - cycle new - logo sales for ServiceCentral’s warranty, repair, and service - management software. Building outbound motion and closing SMB, mid - market, and enterprise deals.
About the role
- Key Account Executive growing Canadian client relationships for RSM’s professional-services firm. Coordinating assurance, tax and consulting opportunities across industries.
Responsibilities
- Develop and maintain account plans for assigned Canadian key accounts
- Establish account objectives, governance, meeting cadence and progress measures with client service leaders
- Lead internal account reviews with assurance, tax, consulting and industry specialists
- Coordinate national and cross-border resources while maintaining Canadian relationship ownership
- Build trusted relationships with executives and key stakeholders across functions, business units and Canadian locations
- Maintain client-contact cadence, including executive check-ins and structured business reviews
- Anticipate renewal, satisfaction and service concerns and coordinate interventions
- Promote client advocacy, referrals and thought-leadership participation
- Identify, qualify and advance opportunities within existing accounts across RSM Canada services
- Create client-specific value propositions and coordinate discovery, solution design, proposals and executive presentations
- Maintain an opportunity pipeline and communicate forecasts, dependencies, risks and next actions
- Bring Canadian economic, operational, tax, regulatory, technology and workforce insights into client conversations
- Engage Canadian industry leaders to validate account hypotheses and shape sector-relevant solutions
- Create account-team roles, communication protocols and follow-up accountability
- Facilitate preparation for significant client interactions and ensure client context and objectives are understood
- Monitor commitments, client feedback and service outcomes, escalating material concerns
- Maintain accurate CRM records for contacts, relationship activity, account plans, opportunities and forecasts
- Prepare monthly and quarterly portfolio updates covering retention, relationship health, pipeline movement, wins, risks and leadership support
- Assess progress using retention, revenue growth, relationship depth, cross-service participation, forecast quality and client feedback measures
- Perform other duties as assigned
Requirements
- Bachelor's degree in business, accounting, finance, marketing or a related discipline OR progressive relevant past sales experience
- 7+ years of progressive strategic account management, client development or consultative sales experience in professional services, accounting, consulting or complex business-to-business services
- Experience managing and growing existing enterprise or middle-market client relationships across multiple industries
- Experience building executive relationships, coordinating matrixed teams and advancing complex, multi-stakeholder opportunities
- Working knowledge of a broad professional-services portfolio, including assurance, tax and consulting
- Strategic account planning, opportunity qualification, relationship mapping, pipeline management and forecasting capabilities
- Executive-level communication, facilitation, presentation, negotiation and business-writing skills in English
- Proficiency with CRM, Microsoft 365 and business intelligence tools
- Ability to understand Canadian market and sector developments and translate them into relevant client conversations
- Experience working with Canadian organizations and business issues is preferred
- Experience supporting clients with cross-border or multinational operations is preferred
- Experience with private and/or public company clients is preferred
- French-language capability is an asset where relevant to the portfolio
Benefits
- Competitive benefits and compensation package
- Flexible schedule
- Balance life’s demands while serving clients
- Reasonable accommodation for people with disabilities
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Account Executive selling Owner's AI - native websites, ordering, CRM, and POS software to restaurant owners. Building sales pipeline, advising customers, and exceeding quota.
Territory Account Executive growing Bridgit’s construction workforce - planning SaaS through prospecting, sales cycles, and account expansion. Owning a Canadian territory and partnering cross - functionally to drive revenue.
Account Director leading performance marketing strategy and client relationships for Level, an AI - powered agency. Connecting paid media, SEO, analytics, and execution to measurable business growth.
Account Executive selling Plooto’s payments and cash - flow platform to Canadian accounting firms and SMB clients. Managing full - cycle SaaS sales, field meetings, partner onboarding, and client adoption across Canada.
Account Executive driving new business and strategic client growth for Blue Mantis’ managed services and technology solutions. Managing enterprise sales pipelines, partnerships, forecasts, and customer relationships.
Account Executive selling Appear’s AI visibility infrastructure to brands. Owning new business, demos, commercial negotiations, and pipeline development across key service verticals.
Directrice ou directeur de comptes développant des comptes et vendant des solutions infonuagiques, d’IA, logicielles et d’espace de travail numérique de Softchoice. Gestion de quotas, relations clients et prévisions de ventes.
Commercial Account Executive acquiring new business customers for Softchoice’s cloud, AI, software, and digital workplace solutions. Managing prospecting, sales pipelines, quotes, orders, and customer growth.
Commercial Account Executive managing 15 - 20 accounts and selling cloud, AI, software, hardware, and digital workplace solutions. Growing customer relationships and revenue through strategic technology sales.