Bilingual dental claims auditor reviewing healthcare claims and provider compliance for Express Scripts Canada, a Canadian health benefits manager. Conducting desk and on - site audits across Canada.
About the role
- Quality auditor and project manager improving Pratt & Whitney Canada aircraft-engine facilities in Lethbridge and Mississauga. Leading audits, corrective actions, and cross-facility quality projects.
Responsibilities
- Lead internal audits of the engine center quality management system (QMS)
- Develop risk-based audit plans covering QMS elements, processes, and sites
- Conduct process and product audits to evaluate compliance, effectiveness, and improvement opportunities
- Support and coordinate external audits
- Plan, execute, and close audits independently
- Ensure audit findings are accurate, objective, and evidence-based
- Evaluate root causes and corrective-action effectiveness and verify closure
- Mentor and develop new auditors
- Analyze quality performance data and trends to identify systemic issues and improvement opportunities
- Prepare audit reports and present findings and recommendations to stakeholders
- Support continuous improvement initiatives
- Maintain knowledge of aerospace requirements, regulations, and best practices
- Direct projects involving multiple engine center facilities within the P&WC EC Network using CORE methods
- Ensure delivery of quality products on time and on budget throughout the project life cycle
- Benchmark P&WC Engine Centers and translate best practices into facility-wide standardizations
- Collaborate with cross-functional stakeholders and manage project resources and timelines
Requirements
- Bachelor’s degree in Engineering, Quality, or Business, with a minimum of 8 years of relevant work experience
- Experience in quality systems, auditing, manufacturing, or a related technical environment
- Experience conducting quality system and process audits
- Experience with root-cause analysis, corrective action, and problem-solving methodologies
- Experience interpreting and applying quality standards, procedures, and regulatory/customer requirements
- Strong analytical and critical-thinking skills
- Excellent written and verbal communication skills
- Knowledge of AS9100 or ISO 9001 requirements
- Experience in aeronautics or in manufacturing/assembly
- Successful completion of a criminal background check and applicable controlled-goods clearances
- Ability to work on-site and travel between the Lethbridge and Mississauga plants
Benefits
- Pension and savings plan with employer contributions
- Group insurance program
- Opportunities for advancement (career progression)
- Merit or recognition program
- Health and wellness program, including virtual health care
- Recreational and sports club
- Nearby daycares
- Transportation accessibility or public transit program and free parking
- Medical and dental coverage
- Disability benefits
- Retirement savings program
- Tuition assistance through RTX’s Employee Scholar Program
- Potential eligibility for annual short-term and/or long-term incentive compensation programs
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