Community impact specialist measuring grants, volunteer programs, and partnerships. Advancing social and environmental outcomes for a British Columbia financial cooperative.
About the role
- Community Integration Practitioner delivering newcomer settlement, orientation and integration services. Supporting clients through consultations, referrals, workshops, outreach and community connections at S.U.C.C.E.S.S.
Responsibilities
- Deliver outcome-oriented settlement programs to eligible clients
- Conduct formal reviews of newcomer needs across language, employment, housing and community connections
- Develop settlement plans and follow-up support based on identified needs
- Perform client data entry and document needs, plans, attendance records and outcomes in the client database
- Refer or arrange clients for appropriate services
- Provide settlement and integration information and orientation about Canada and local communities
- Deliver one-on-one consultations in person, by email, online and by phone
- Provide information and orientation through workshops, group sessions and classes
- Liaise with government, professional groups, businesses, schools and community services
- Facilitate guided visits to government and community resources
- Plan, implement and assist with events such as job fairs and community networking events
- Perform cultural interpretation and workshop interpretation where applicable
- Translate resources for newcomers
- Conduct outreach to local community organizations to promote programs and recruit clients
- Provide settlement assistance to newcomers arriving in YVR
- Attend program meetings on service delivery issues
- Provide current community service, government department and procedure information to the supervisor
- Participate in professional development and improve program outcomes and day-to-day services
- Perform other related duties as assigned by the supervisor
Requirements
- Bachelor’s Degree in Social or Human Sciences
- Experience working with newcomers, refugees, temporary foreign workers, naturalized citizens and international students
- Experience with multicultural clientele and immigrant-related services
- Experience conducting workshops and events
- Experience in one-on-one settlement service delivery
- Knowledge of settlement information and resources
- Knowledge of the local geographic area
- Criminal Record Check required
- Able to work evenings and weekends as required
- Excellent written and verbal communication skills
- Excellent interpersonal and intercultural communication skills
- Excellent technical skills in MS Office and web-based applications, including MS Teams and Zoom
- Excellent resource, time management and organizational skills
- Excellent attention to detail and commitment to excellence in service delivery
- Excellent group facilitation skills
- Ability to work with individuals and communities facing cultural adjustment challenges
- Ability to design, promote, deliver and facilitate orientation and education workshops
- Certified Career Development Practitioner (CCDP) Certification is considered an asset
- A second language may be an asset when required to meet operational needs
Benefits
- Additional agency holidays (3 additional statutory holidays)
- 3 weeks annual vacation (starting) and up to 6 weeks (maximum)
- Company-funded pension (GRRSP)
- Extended health & dental plan
- Employee & family assistance programs
- Access to wellness programs
- Work-life balance
- Professional development programs
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