Principal SRE leading Cerence’s Site Reliability Engineering function for cloud - native automotive AI systems. Owning reliability strategy, incident escalation, observability, automation, and SLO governance.
About the role
- Senior Staff DevOps Engineer scaling AWS Kubernetes infrastructure for SailPoint’s identity security platform. Leading enterprise service mesh adoption, PCI-compliant operations, and cloud-native reliability across global teams.
Responsibilities
- Design, build, and operate SailPoint’s global Identity Security Cloud infrastructure on AWS
- Lead the full lifecycle of service mesh implementation across hundreds of microservices and production EKS clusters
- Establish organization-wide service mesh standards, governance, onboarding runbooks, sidecar injection policies, traffic policy templates, and failure-mode playbooks
- Mentor and upskill engineers on service mesh architecture, troubleshooting, performance tuning, and capacity planning
- Design, operate, and optimize production Kubernetes clusters on AWS EKS, including architecture, upgrades, node management, networking, storage, and multi-tenant isolation
- Define and drive Kubernetes standards and best practices across teams
- Design and scale infrastructure for customer demand, data sovereignty requirements, and regional expansion
- Automate deployment, monitoring, incident response, and capacity management using GitOps and CI/CD
- Develop and improve operational practices, runbooks, and platform engineering standards
- Collaborate with development teams to bring new features and services into production safely
- Support SailPoint’s PCI compliance initiative through secure platform design, controls implementation, and audit readiness
- Participate in and improve the global follow-the-sun on-call rotation
- Drive post-incident reviews and systemic fixes
- Influence architecture direction, mentor engineers, and drive operational excellence without people management
Requirements
- Bachelor's and/or Master's degree in Computer Science or equivalent technical experience
- 3+ years of hands-on experience designing, implementing, and operating a service mesh at scale in production Kubernetes environments
- 10+ years of experience in 24x7 production operations supporting highly available SaaS or cloud service environments
- 10+ years of experience with containerization, virtualization, and configuration management technologies
- 5+ years of hands-on experience with Kubernetes in production at scale
- 5+ years of experience with Terraform, managing infrastructure across multiple AWS accounts and regions
- 5+ years of experience designing and implementing CI/CD pipelines, especially for Terraform, Kubernetes, and microservices
- 5+ years of experience with scripting/programming languages such as Python or Go
- Strong shell scripting proficiency
- Strong understanding of Linux, networking, distributed systems, and production troubleshooting
- Demonstrated experience scaling a service mesh across a large microservices fleet, including phased adoption strategy, sidecar resource management, control plane scaling, and performance tuning
- Experience with monitoring and logging stacks such as Prometheus, Grafana, and OpenSearch or equivalent
- Prior experience as a technical lead or Staff+ individual contributor in a global engineering organization
- Strong interpersonal and teaming skills, with ability to set and enforce process and influence engineers across teams and geographies
- Ability to operate effectively in an agile, entrepreneurial environment with global stakeholders
- Candidates must be eligible to work in the United States or Canada
- Availability for collaboration with global teams across US, EMEA, and APAC time zones
- Participation in an on-call rotation is required
- Preferred: multi-cluster or multi-region service mesh federation experience in production
- Preferred: familiarity with PCI DSS and FedRAMP-adjacent practices
Benefits
- Medical, dental, and vision insurance
- Short-term and long-term disability coverage
- Life insurance and Accidental Death & Dismemberment (AD&D)
- Supplemental life insurance for employees, spouses, and children
- Flexible spending accounts for health care and dependent care
- Limited purpose flexible spending account
- 401(k) Savings and Investment Plan with company matching
- Flexible vacation policy
- 8 paid holidays annually
- Sick leave
- Paid parental leave
- Employee Assistance Program (EAP) and Care Counselors
- Voluntary Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
- Health Savings Account (HSA) with employer contribution
- May be eligible for the SailPoint Corporate Bonus Plan or role-specific commission
- Potential eligibility for equity participation
- Approximately 10% travel flexibility
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