Account Executive owning full - cycle new - logo sales for ServiceCentral’s warranty, repair, and service - management software. Building outbound motion and closing SMB, mid - market, and enterprise deals.
About the role
- Enterprise Account Executive selling Salesforce Agentforce and Data 360 AI solutions to Canadian businesses. Driving technical sales, discovery, and customer engagement transformation.
Responsibilities
- Identify and position Agentforce and Data 360 opportunities with potential customers
- Collaborate with the Salesforce Sales team to drive Agentforce and Data 360 growth at current and new customers
- Explain how the Salesforce product stack delivers tailored customer-engagement solutions within existing architectures
- Conduct comprehensive technical discovery of sophisticated business problems
- Source and qualify opportunities matching the ideal customer profile
- Lead discovery conversations to uncover critical business needs and determine whether Data 360 and Agentforce are appropriate solutions
- Conduct in-depth discovery sessions and demonstrate detailed, scalable product solutions
- Craft and present compelling Points of View demonstrating the value of Agentforce and Data 360
- Collaborate across cross-functional teams to ensure a seamless client experience throughout the sales process
- Align Salesforce solutions with clients' long-term strategic objectives
- Present compelling Agentforce use cases to technical and business buyers
- Drive revenue growth and build enduring client relationships
Requirements
- 10+ years of experience in enterprise and commercial B2B sales within highly technical sales
- Deep understanding of Data, AI, machine learning, agent platforms, agent configuration, flows, automation, and API connections
- Experience with Data & AI-driven customer engagement solutions and the Salesforce platform, including Sales, Services, Marketing, and Data Cloud
- Ability to conduct technical discovery and align client needs with Salesforce platform and Agentforce capabilities
- Strong technical selling skills and ability to explain AI models and solutions to non-technical clients
- Proven track record of surpassing sales targets in a technical sales environment
- Outstanding communication and negotiation skills
- Bachelor's degree or equivalent experience with extensive background in technology sales
- Knowledge of Salesforce Sales, Service, and Marketing Clouds
- Knowledge of technical sales and negotiation techniques
- Knowledge of cloud data warehouse technologies and cloud infrastructure
- Knowledge of predictive and prescriptive modeling techniques
- Knowledge of Business Intelligence and Tableau
- Knowledge of Salesforce Data Cloud
- Ability to articulate complex AI-driven solutions to business and technical partners
- Ability to understand sophisticated technical solutions and clearly articulate business value
Benefits
- Company bonus
- Sales-role incentive
- Equity
- Benefits and resources supporting balance and wellbeing
- Reasonable accommodation during the application or recruiting process
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