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About the role
- Part-time coordinator overseeing Salvation Army Christmas Kettle sites, donations, staffing, and volunteers in Thunder Bay. Supporting the Salvation Army’s community fundraising campaign across malls, stores, and retail outlets.
Responsibilities
- Oversee Christmas Kettle locations in Thunder Bay, including shopping malls, grocery stores, and retail outlets
- Organize, direct, supervise, support, and assign Christmas Kettle Campaign volunteers
- Ensure adequate staffing before and during each shift
- Attend Salvation Army and Christmas Kettle Campaign training/orientation
- Deliver kettles to locations before volunteer arrival and ensure donations are delivered to a secure location after shifts
- Communicate daily issues and supply deficiencies to the supervisor
- Orient and remind volunteers about proper kettle handling and duties
- Visit locations during shift changes and intermittently
- Respond to potential donors’ questions about Salvation Army ministries and programs
- Promote, coordinate, and oversee Christmas Kettle Campaign staff and volunteer activities
- Schedule staff and volunteers, participate in volunteer recruitment, and respond to emergency absences
- Coordinate daily delivery and pickup of kettles, ensuring donation security
- Maintain positive working relationships with kettle sites
- Host at a kettle as required to ensure coverage for breaks
- Ensure kettle locations have adequate literature and supplies
- Organize post-campaign retrieval of equipment and supplies
- Collect donations and petty cash and keep donations secure
- Report directly to the Community Engagement Manager
Requirements
- Some high school coursework; completion of high school is an asset
- Minimum of one year of related experience or working in customer service
- Money handling experience is an asset
- Experience in office administration
- Experience with general office equipment
- Strong skills and experience using Microsoft Word and Excel
- Valid Ontario Class “G” Driver’s License
- Current copy of driver’s abstract satisfactory to The Salvation Army
- Ability to lift/move 9 to 12 kgs (20–25 lbs.)
- Ability and willingness to undergo applicable screening and background checks successfully, including The Salvation Army Abuse Registry and an original Background Check screening
- Ability and willingness to develop an understanding and support for The Salvation Army’s mission and purpose in Canada
- Excellent interpersonal, communication, listening, problem-solving, analytical, customer service, and conflict-resolution skills
- Ability to multitask, work in a fast-paced office setting, maintain confidentiality, and comply with OH&S requirements
Benefits
- Reasonable accommodation upon request
- ½ hour unpaid meal break
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
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