About the role

Technical Program Manager owning enterprise integration plans for Sardine’s financial-crime risk platform. Coordinating clients, Engineering, Product, and Integrations through delivery and reporting.

Responsibilities

Own the integration project plan for enterprise engagements, including milestone deliverables, dependencies, and implementation timeline
Serve as the client's trusted point of contact throughout integrations, communicating proactively and surfacing risks early
Understand client requirements deeply
Track client-specific product feature requests from intake through resolution
Establish RACI and roles/responsibilities for each engagement
Manage structured communication across Engineering, Product, Integrations, and the client
Proactively manage client expectations
Ensure deliverables and artifacts are organized, current, and properly owned
Build product fluency to act as a thought partner on feature requests
Report on project health, deliverable slippage, root causes, dependency risk, and capacity planning across concurrent enterprise engagements

7+ years of technical program or project management experience, including time spent managing implementations for large enterprise clients
Direct experience working inside or against an enterprise client's formal project management expectations — structured governance, RACI, milestone-based reporting — and the judgment to apply that rigor without over-engineering it for smaller or faster-moving clients
Experience in fintech, payments, fraud, risk, or compliance, ideally at a B2B SaaS company selling into enterprise clients
Comfort acting as a thought partner to Engineering and Product — able to speak credibly enough about technical dependencies and tradeoffs to help unblock and prioritize, not just track status
Excellent written and verbal communication skills, with the ability to translate technical status into language an enterprise client's project office and executive stakeholders will trust
Strong organizational skills and the ability to run multiple concurrent, high-stakes client engagements without dropping details

Generous compensation in cash and equity
Early exercise for all options, including pre-vested
Work from anywhere: Remote-first Culture
Flexible paid time off and Year-end break
Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific
4% matching in 401k / RRSP - US and Canada specific
MacBook Pro delivered to your door
One-time stipend to set up a home office — desk, chair, screen, etc.
Monthly meal stipend
Monthly social meet-up stipend
Annual health and wellness stipend
Annual Learning stipend