Enterprise Architect leading Dynamics 365 Finance & Operations implementations for Long View, a North American IT provider. Defining solution architecture and supporting strategic client engagements.
L3 IT Technician managing Microsoft 365, Azure, networks, security, virtualization, and backups. Supporting Genius Solutions’ ERP software for manufacturing companies.
IT Infrastructure Administrator designing and supporting Pelmorex’s infrastructure for trusted weather forecasts and alerts. Managing Kubernetes, cloud, automation, security, monitoring, and service delivery.
Remote IT support technician assisting Desjardins users with applications, equipment, servers, incidents, and processes. Deploying software, managing inventory, and training users.
Enterprise Architect shaping finance technology strategy at Intact, a Canadian insurance company. Defining roadmaps, governance and modernization across enterprise architecture domains.
Enterprise Architect leading architecture strategy, governance, and modernization for Desjardins’ wealth management and insurance distribution subsidiary. Managing architects and aligning technology investments with business objectives.
Bilingual Portuguese Technical Support Specialist troubleshooting Geotab fleet - tracking hardware, software, and partner integrations. Supporting global customers through 24/7 phone, chat, and email operations.
Bilingual Spanish Technical Support Specialist resolving Geotab GO device, MyGeotab, and partner technology issues. Supporting customers through 24/7 phone, chat, and email operations.